Assistant Resident Manager II (Orchard Ranch-1473)

Start or continue a career in real estate development and management with EAH Housing, a mission-based nonprofit organization and industry leader for more than 50 years. We live up to our values and work to create opportunities to empower people to live better lives across California and Hawai`i.

About Us

Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. We develop low-income multifamily housing, manage more than 222 properties throughout California and Hawai’i, and play a leadership role in local, regional, and national housing advocacy efforts. Our staff of 700 serves 25,000 residents in 87 municipalities.

About the Role

This is a full-time Assistant Resident Manager II position at Orchard Ranch, a 41-unit Disabled/Special Needs Family Housing community in Morgan Hill, CA. The Assistant Resident Manager supports the Resident Manager in ensuring the fiscal, physical, and social soundness of the site, taking initiative to solve problems with minimal supervision.

Responsibilities

• Assist with collecting rent, bank deposits, preparing and submitting rent roll, and income verification
• Monitor work orders and walk the grounds daily
• Answer telephone, file documents, and prepare correspondence
• Assist residents with questions or problems
• Support evictions, annual inspections, and repairs
• Assist with re-certifications, resident notifications, setting up appointments, and tracking qualifications

Requirements

• 1+ years of affordable housing property management experience
• 1+ years of tax-credit experience
• Yardi Voyager experience
• Knowledge of HUD, TCAC, DFEH, and ADA guidelines
• Strong problem-solving and resident relations skills
• Proficiency in computer and phone systems
• Ability to work independently and reliably
• Bilingual in English and Spanish preferred

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance
• 403(b) retirement plan with a 5% employer match
• 15 days of vacation per year (increases with years of service)
• 10 paid sick days per year
• 13 paid holidays
• Flexible start times (for REM onsite positions)
• Wellness program
• Free employee medical insurance
• Affordable dental and vision insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP) for mental health, financial, and legal services
• $1,500 employee referral program
• EAH University, an in-house training program

Pay

Salary range: $72,072–$98,280 per year. Hiring range for new employees is typically $72,072–$79,716 per year, depending on experience. Offers consider the candidate’s experience and current salary levels of individuals in similar roles at EAH.

Background Check & Drug Testing

EAH Housing conducts criminal background checks, verifies education and employment history, and may require fingerprinting for certain roles. All candidates receiving a conditional job offer must pass a background check and drug test (excluding marijuana/cannabis) within 72 hours of acceptance. If onsite housing is required, household members over 18 must also undergo a background check and tenant screening.