Assistant Residence Manager - DD

About the role

The Assistant Residence Manager oversees IRA operations as support to the Resident Manager and assumes facility oversight in the Manager's absence. They participate in DSP orientation, supervision, and evaluation, coordinate staff schedules, verify hours, manage sick leave, procure and manage clothing and personal items, oversee petty cash, and maintain detailed expenditure records.

Responsibilities

• Monitor and observe staff, delivering feedback on implementation of individuals’ service, treatment behavior, and person-centered plans through morning observations, meal observations, community inclusion feedback, outings, external appointment feedback, meetings, and daily goal performance.
• Follow up with DSPs and collaborate with managers, MAP, nurses, and BIS to support all medical and clinical care, plans, meetings, and data for persons supported.
• Follow up with DSPs on missed notations and communication log discrepancies.
• Assist in developing and implementing staff action plans for persons supported to achieve personalized goals and outcomes.
• Respond to requests from S&Q, Centralized Schedulers, DQI Survey, and work with AVP in the manager’s absence.
• Monitor and maintain compliance with program regulations, policies, and standards to uphold quality care and safety for persons supported.
• Coordinate and provide ongoing training and development opportunities for staff to enhance skills and improve service delivery.
• Collaborate and communicate with external agencies, families, and healthcare providers to coordinate comprehensive services and support for persons supported.
• Implement and oversee emergency preparedness protocols and procedures, ensuring safety and well-being during crises.
• Maintain accurate documentation, progress notes, and reports related to care, program activities, and regulatory compliance.
• Build and maintain positive relationships with individuals, staff, community partners, advocates, and stakeholders to enhance support networks and promote inclusive opportunities.

Requirements

• High School Diploma or GED.
• Valid NY/NJ/CT/PA Driver’s License with 6 months of experience and 6 or fewer points.
• Minimum of 1 year of progressive experience in residential services; supervisory experience a plus.
• Knowledge of developmental disabilities, including understanding unique needs, challenges, and best practices in care and support.
• Experience in person-centered planning, developing and implementing individualized life plans.
• Familiarity with regulations, standards, and guidelines governing residential programs for persons with developmental disabilities (e.g., Medicaid regulations, licensing requirements).
• Proficiency in budget management, financial oversight, and resource allocation, including handling residence budgets for food shopping, recreational activities, and petty cash.
• Strong verbal and written communication skills for interacting with persons supported, families, advocates, staff, and external stakeholders.
• Ability to respond calmly and effectively to crises or emergencies in a residential setting.
• Experience maintaining accurate documentation, including progress notes, incident reports, and regulatory compliance records.
• Demonstrated strong commitment to safety.

Pay

$29.88/hour (plus education additive of $1.83/hour for Associate's degree or higher).