Assistant Regional Property Manager

Job Summary

The Assistant Regional Property Manager supports and co-manages all aspects of the property management division in partnership with the Regional Property Manager. This involves overseeing all multi-family, single family and commercial rental properties, maintaining residential units, developing maintenance plans, maintaining safety standards, and ensuring properties meet regulatory standards.

Essential Functions/Accountabilities

• Determine property maintenance requirements, review contractor bids and negotiate maintenance contracts.
• Coach, counsel and discipline employees and monitor and appraise job results by directing staff job results under the guidance of the Regional Property Manager and CEO.
• Develop and manage common area maintenance budget and operate within budget constraints.
• Oversee portfolio's operational and financial performance to ensure achievement of established objectives.
• Cook up and manage communication systems for Property Managers and Corporate Office activities.
• Aid with and support on-site personnel hires, status changes and terminations.
• Maintain and support marketing improvements and review and suggest rent schedules.
• Review and approve expenditures within budget and negotiate and evaluate contracts.
• Conduct meetings, develop and execute property management departmental training programs.
• Staff and set up new communities.
• Provide overall direction and supervision of day-to-day operations with oversight responsibility for management of the properties alongside the Regional Property Manager.
• Ensure timely and accurate reporting for portfolio including vacancy and budget variances, staffing needs, and others as needed.
• Regularly visit site offices, inspect field operations and review periodic reports from community managers to determine progress of occupancy and maintenance projects.
• Monitor and ensure adherence to all policies and procedures related to compliance with the Landlord Tenant Act and Fair Housing practices.
• Resolve resident relation issues and escalated complaints from residents.
• Assist in or develop corrective programs for properties, when needed.
• Supervise and coordinate preparation of annual department budget.
• Support the Regional Property Manager in the daily operations and strategic oversight of assigned communities and property staff.
• Act as a liaison between on-site teams and the Regional Property Manager to ensure consistent communication and operational efficiency.

Competencies

• Excellent written, oral communication and presentations skills.
• Ability to manage effective teams and develop strategic solutions.
• Ability to collaborate effectively with the Regional Property Manager and CEO and support multiple site teams simultaneously.
• Leadership Supervisory Responsibility: This position assists with managing employees of the department and supports performance management, employee development and hiring processes within the department under the direction of the Regional Property Manager and CEO.

Work Environment

This job mainly operates within an office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical demands include regular standing, walking, using hands to handle or feel, reaching with hands and arms, frequent lifting up to 10 pounds and occasionally lifting up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Requires occasional standing and climbing up/downstairs.

Position Type/Expected Hours of Work

Hours can vary per assigned community. Typically, Monday through Friday 8:00 a.m. to 5:00 p.m. and weekend work as needed.

Travel

Travel is primarily local during the business day.

Work Authorization

Must be eligible to work in the United States.

Minimum Requirements

• Three years’ experience in a Resident Manager role with increasing managerial responsibility.
• A passion for providing exceptional customer service while upholding industry and company standards and compliance.
• The availability to work a flexible schedule including some nights and occasional weekends.