Assistant Regional Manager - Clinical

About the role

The Asst. Regional Manager & DON assists in the overall management and delivery of healthcare services for the West Virginia contract. He/she consults with the Vice President, Operations regarding health services issues of an administrative nature and with the Regional Medical Director regarding clinical issues. He/she serves as a liaison between Wexford Health and the West Virginia Department of Corrections and Rehabilitation (WVDCR); institution administration, department heads, and subordinates.

Responsibilities

• Consults with the Vice President, Operations regarding health services issues of an administrative nature and with the Regional Medical Director regarding clinical issues.
• Serves as a liaison between Wexford Health and the West Virginia Department of Corrections and Rehabilitation (WVDCR); institution administration, department heads, and subordinates.
• Executes policies and procedures governing staff compliance with health, safety, and security standards within the facilities of the contract.
• Provides day-to-day leadership of the operation of facility health care units.
• Provides facility-level management staff with guidance, strategies for facility growth, and operational assistance.
• Conducts periodic staff meetings, and attends facility meetings and training as required.
• Oversees resolution of health care unit personnel issues or complaints, and directly intervenes in problem areas as needed to ensure prompt resolution, involving facility administration, contractors, if applicable, and Wexford Human Resources, as appropriate.
• Enforces compliance with all human resources policies, procedures and programs including workforce planning, recruiting, training and development, compensation and benefits, performance evaluation, and on-boarding.
• Provides direction and clarity to sites to facilitate effective team dynamics.
• Works with regional personnel to develop objective performance measurements to ensure consistent, high-quality evaluation and goal setting for all sites.
• Aids in the recruitment of qualified site-level health services staff.
• Participates in interviewing and hiring, and approves final selection of new employees.
• Performs performance management functions and supervises performance by conducting coaching "check-ins" and recommending/approving site-level employee developmental interventions when necessary.
• Ensures the availability of in-service education for health service staff, to comply with WVDCR, Wexford Health and accrediting agency standards.
• Instills a sense of accountability among the sites through fair and consistent oversight of individual and organization performance standards.
• Interacts with WVDCR and facility authorities to facilitate timely and efficient delivery of health care services.
• Makes sound decisions regarding management and administration of health care services throughout state.
• Reviews daily, weekly, and/or monthly statistical reports.
• Reviews facility Position Control Reports to ensure adherence to staffing contractual obligations.
• Monthly review of Financial Reports for area of responsibility Explanations of variances, trends, unusual expenses will be required.
• Reviews office, medical, mental health, etc. supply orders being submitted.
• On-going, routine communication with WVDCR facility administration (Warden, etc.) to ensure site level client satisfaction.
• Facilitates routine meetings and perform functions required by administrative directives, including Quality Assurance, Chronic Clinics, Pharmacy and Therapeutics, and Health Care.
• Helps respond to Corporate Risk Management Department inquiries regarding complaints or grievances by patients, family members, lawyers or other advocates.
• Assists with legal proceedings as needed.
• Participates in preparatory, WVDCR and credentialing organization audits of health services.
• Helps develop, implement, and monitor corrective action plans designed to resolve audit findings.
• Works jointly with regional training staff and Corporate Training and Program Development Specialist to ensure that appropriate training and New Employee Orientation is available to comply with contract requirements state-wide.
• Maintains ongoing communication with WVDCR facility administration to ensure site level client satisfaction.
• Supports the development of inter-team communication and cohesiveness, sustaining culture and supporting staff during organizational change and growth.
• Participates in local, regional, and national representative meetings related to the trends and developments in Wexford Health and correctional health care.

Requirements

• Valid, unrestricted West Virginia LPN license required - RN license preferred.
• Certification: Current CPR certification required. CCHP certification preferred.
• Education: Bachelor's degree preferred. Equivalent combination of education, training, and experience may substitute for education requirements.
• PREFERRED EXPERIENCE: Two (2) years experience in health care administration/management with experience in facility operations management, human resources management and/or finance preferred; multi-site healthcare management experience preferred; correctional healthcare experience preferred.

Qualifications

• LICENSURE: Valid, unrestricted West Virginia LPN license required - RN license preferred.
• CERTIFICATION: Current CPR certification required. CCHP certification preferred.
• EDUCATION: Bachelor's degree preferred. Equivalent combination of education, training, and experience may substitute for education requirements.
• PREFERRED EXPERIENCE: Two (2) years experience in health care administration/management with experience in facility operations management, human resources management and/or finance preferred; multi-site healthcare management experience preferred; correctional healthcare experience preferred.

Skills

• Strong leadership and interpersonal skills.
• Excellent communication and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Knowledge of correctional healthcare regulations and standards.
• Experience with facility operations and human resources management.

Benefits

Wexford Health offers a competitive benefits package including:

• Performance check-ins with annual merit increase
• Generous paid-time off program that combines vacation and sick leave
• Paid holidays
• Comprehensive health insurance through BlueCross BlueShield
• Dental and Vision insurance
• 401(k) retirement saving plan
• Company-paid short-term disability
• Healthcare and dependent care spending account
• Continuing education options

Pay

Salary range: $50,000 - $70,000 annually.

Schedule

Schedule: Full-Time