Assistant, Quality Assurance

RESPONSIBILITIES

• Aid the Quality Manager with daily quality operations and tasks.
• Coordinate with the Manufacturing Manager for effective communication and product quality.
• Maintain Standard Operating Procedures (SOPs) and Work Instructions, and assist in creating new Work Instructions.
• Manage Non-Conformance Reports (NCRs) and keep associated records.
• Support documentation and tracking of Corrective Actions and maintain training logs.
• Assist with Return Material Authorization (RMA) procedures and recordkeeping.
• Provide backup support to the Data Coordinator and Documentation Specialist.
• Maintain gage calibration logs and coordinate calibration activities with outside services.
• Prepare and maintain Quality Alerts and related documentation.
• Demonstrate knowledge of the ISO quality management system; assist in scheduling and conducting internal audits.

QUALIFICATIONS

• High school diploma or equivalent; additional technical training or coursework in quality or manufacturing is preferred.
• Basic computer skills with proficiency in Microsoft Word, Excel, Outlook, and IFS systems.
• Reading, writing, and basic math skills required.
• Familiarity with reading blueprints.
• Previous experience in a manufacturing or quality-related role preferred.
• Strong organizational and recordkeeping skills with attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

CORE COMPETENCIES

• Communication: Excellent verbal and written communication skills; ability to work with all levels of the organization.
• Collaboration: Works effectively with operations, quality, and manufacturing teams; capable of teaching and demonstrating tasks to others.
• Attention to Detail: Thorough and attentive in all documentation, recordkeeping, and quality checks.
• Problem-Solving: Ability to analyze issues, identify root causes, and support effective solutions.
• Accountability: Follows through on tasks and ensures accuracy in quality processes.
• Continuous Improvement: Proactive in identifying and supporting opportunities to enhance quality systems.
• Adaptability: Self-motivated, organized, and able to adjust to changing priorities.
• Safety & Compliance: Capable of wearing required PPE (safety glasses, hearing protection) and adhering to safety procedures.
• Leadership by Example: Serves as a role model to others through professionalism, teamwork, and adherence to quality standards.

PHYSICAL REQUIREMENTS

• Stand / walk – Frequent
• Bend / squat – Frequent
• Sitting – Frequent
• Lifting – Occasionally
• Reaching / simple grasping – Frequent
• Pushing / pulling – Frequent
• Lifting above waist / shoulders – Frequent
• Computer usage – Frequent
• Verbal Communication – Frequent

WORK ENVIRONMENT

• Occasionally in a manufacturing setting
• Frequently in an office setting
• Majority of work activities indoors with temperature variations, noise, dust, and fumes
• Occasional work activity outdoors