Assistant Property Readiness Coordinator (Entry Level)

Ready to create exceptional experiences for Residents while diving into the world of single‑family property management? Join Real Property Management Pros as an Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move‑ins, efficient move‑outs, and top‑tier customer service.

Why Join Real Property Management Pros?

• Hands‑On Training: Learn the ins and outs of single‑family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
• Local Expertise, National Support: A locally owned franchise backed by North America’s largest residential property management organization.
• Positive Resident Experience: Contribute to elevating our Net Promoter Score by delivering first‑class experiences.
• Collaborative Environment: Team‑focused communication, proactive problem‑solving, and constant support.

Responsibilities

• Oversee Move‑Ins & Move‑Outs: Schedule and conduct property evaluations, document conditions, and address resident questions.
• Coordinate Make‑Ready Projects: Organize repairs, cleanings, and other services between resident turnovers; communicate with vendors, contractors, and internal teams.
• Champion Resident Satisfaction: Serve as primary point of contact during transition periods, resolve concerns, and encourage feedback and positive reviews.
• Collaborate with the Leasing Team: Share updates on property conditions, track progress, and keep Landlord/Investor clients informed; provide concierge‑level service to investors.
• Maintain Detailed Records: Accurately document interactions and property details in software systems; keep digital and physical records updated for compliance.

Qualifications

• High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
• Customer‑facing or project coordination experience is a plus.
• Valid driver’s license and reliable transportation for on‑site visits.
• Ability to pass background checks in accordance with local regulations.
• Customer‑focused, detail‑oriented, organized, flexible, and a clear communicator.
• Tech‑savvy with comfort using software tools, apps, and online platforms.
• Locally based in Northern Virginia (ideally within the portfolio territory).
• Interest in real estate and eagerness to learn about single‑family property management.

Pay

Hourly rate: $18–$25 per hour (based on experience). Potential performance bonuses tied to team and Net Promoter Score performance.

Benefits

• Full‑time, 40 hours/week with occasional overtime paid at 1.5×.
• Hybrid work structure: field work, remote tasks, and regular office collaboration.
• Initial training 3 days/week at Gainesville, VA headquarters and 2 days/week at the Alexandria office.
• 8 paid holidays plus additional PTO based on tenure.
• Mileage reimbursement for field visits and errands.
• Professional growth opportunities and internal promotions.

Schedule

Full‑time position (40 hours per week) with occasional overtime; hybrid schedule combining field visits, remote work, and office collaboration.