Assistant Property Manager- The Strand

About the role

The Strand Apartments in Oviedo, FL is seeking a full-time Assistant Property Manager. This role sets the tone for the office team, coordinates leasing and marketing efforts, and serves as a leader and trainer for the leasing team. The position offers cross-training for advancement to Property Manager as the portfolio expands. Inland Residential Real Estate Services, Inc. (part of The Inland Real Estate Group of Companies, Inc.) is a full-service professional property management firm specializing in multi-family housing nationwide.

Responsibilities

• Demonstrates highest standards of personal and professional integrity; adheres to company policies and procedures and complies with applicable laws, government rules, and regulations.
• Strives to make the living experience, particularly the first and last impressions, of the highest quality.
• Handles resident concerns and requests with a positive, customer service driven approach.
• Communicates with tenants regarding any property events that may cause disruption within the community.
• Makes periodic inspections with current residents.
• Makes courtesy calls with recent move-in/move-outs.
• Utilizes marketing strategies to secure prospective residents.
• Welcomes and shows property to prospective new residents.
• Handles incoming phone calls from prospective new residents and completes appropriate paperwork.
• Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient.
• Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to provide up-to-date information when requested.
• Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Maintains accurate records of all community transactions (e.g., rent rolls, delinquency reports, move-ins/move-outs).
• Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Maintains community appearance and ensures repairs are noted and completed.
• Ensures models and market-ready apartments are walked regularly and communicates any service-related needs to maintenance.
• Updates make-ready boards indicating vacant status and verifies accuracy daily.
• Assists Property Manager with training and motivating all on-site staff to achieve operational goals, including new employee indoctrination and advising on procedures and guidelines.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Two to three years of experience in Property Management or other relevant work experience.
• Demonstrated ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action.
• Ability to interact efficiently with prospects, residents, peers, and management.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite (Word, Excel, Outlook) and community software applications.
• Knowledge of OSHA laws and regulations.
• Ability to work evenings and weekends.
• Present self in a neat, clean, and professional manner at all times throughout the workday and/or whenever present at the community.

Benefits

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation time
• Nine paid holidays
• Three floating holidays per year
• Sick time
• Tuition reimbursement opportunity
• Company-paid life insurance equaling your annual base salary
• Company-paid short-term and long-term disability
• Paid Parental Leave
• Internal promotion opportunity eligibility

Pay

Annual Base Salary Range: $54,080 – $58,240

Schedule

Full-time; must be able to work evenings and weekends.