Assistant Property Manager / Tax Credit
Gates Hudson · Landover Hills, MD · 5 days ago
ManagementFull-time
About the Role
Gates Hudson is seeking an Assistant Property Manager / Tax Credit to support the operational, financial, and resident-facing functions of one of our multifamily communities. This role partners closely with the Property Manager to ensure policy compliance, financial accuracy, team supervision, and a high-quality resident experience. The ideal candidate is organized, detail-oriented, customer-focused, and ready to take ownership of both administrative and operational responsibilities.
Responsibilities
- Operations & Team Support
- Support day-to-day property operations in accordance with company policies and applicable laws
- Supervise and train onsite staff as directed
- Conduct move-in and move-out inspections
- Ensure consistent policy implementation
- Resident Relations & Retention
- Address resident questions, concerns, and escalations in a timely and professional manner
- Review notices to vacate and support retention efforts
- Welcome prospects, conduct tours, and handle leasing paperwork as needed
- Financial Administration
- Assist with preparation of the annual budget and monitor expenses throughout the year
- Process, approve, and submit invoices for payment
- Maintain and reconcile petty cash
- Track monthly variances and prepare narratives
- Vendor & Contractor Coordination
- Communicate with vendors regarding scheduling, billing, COIs, and performance
- Ensure use of approved vendors and adherence to budget guidelines
- Compliance Management
- Ensure lease files comply with Gates Hudson policy, procedure, and LIHTC/Affordable Program requirements
- Assist the Property Manager in maintaining all office files and records in accordance with Gates Hudson policy, standard business practice, and LIHTC/Affordable programs
- Responsible for offices opening on schedule, condition of office, and model apartment
- Maintain records on all aspects of management activity on a daily, weekly, and monthly basis
- Submit required reports to corporate offices on a weekly and monthly basis
- Attend scheduled corporate management meetings and conduct on-site staff meetings
- Review mail, outside correspondence, and inter-company correspondence
- Review all initial Tenant Income Certification (TICs) prior to move-in (LIHTC and Affordable)
- Pre-audit LIHTC/HUD tenant files for mixed-blended properties
- Prepare for all site audits
- Assist with the LIHTC portion of the rent ups
- Assist with review of Certified Rent Rolls mid-year and at year end
- Assist with preparation of Annual Owner Certifications
- Centralize and maintain LIHTC tenant files for audit-ready purposes
- Full understanding of the LIHTC as well as HUD Handbook 4350.3, Rev-1 Chg. 4 rules and regulations
- Perform in-house audits as needed
- Respond promptly and professionally to all agencies’ requests for compliance information and explain decisions regarding residents’ eligibility under LIHTC regulations
- Additional Responsibilities
- Perform additional duties as assigned
- Work weekends as needed
Requirements
- Tax Credit / HUD experience
- Compliance experience
- Two or more years of experience in property management, leasing, or related multifamily housing roles, including affordable oversight
- Strong customer service and communication skills
- Attention to detail and ability to manage multiple priorities
- Working knowledge of Fair Housing, ADA, FCRA, and multifamily regulations
- Ability to work independently and as part of a team
Preferred Qualifications
- Experience with Yardi, Nexus, or similar property management and accounting systems
- Prior supervisory or training experience
- High school diploma or equivalent; additional education or certifications a plus