Assistant Property Manager - Multifamily Residential

Job Summary

Your Impact As an Assistant Property Manager with JLL, you'll be at the heart of creating exceptional living experiences. Your contributions will directly shape how residents feel about their home and community: Drive resident satisfaction and retention by delivering white-glove service that exceeds expectations and builds lasting relationships Ensure financial performance through proactive collections management, lease renewals, and revenue optimization that directly impacts the property's bottom line Lead operational excellence by maintaining impeccable property standards, ensuring compliance, and creating a community residents are proud to call home Step up as a trusted leader who confidently assumes full property operations in the Property Manager's absence Be the problem-solver residents turn to—transforming concerns into opportunities to demonstrate JLL's commitment to service excellence

About the Role

This position will support one lease-up property and one stabilized property in Coral Gables, FL. This position will be onsite and require weekend availability.

Responsibilities

• Drive resident satisfaction and retention by delivering white-glove service that exceeds expectations and builds lasting relationships
• Ensure financial performance through proactive collections management, lease renewals, and revenue optimization that directly impacts the property's bottom line
• Lead operational excellence by maintaining impeccable property standards, ensuring compliance, and creating a community residents are proud to call home
• Step up as a trusted leader who confidently assumes full property operations in the Property Manager's absence
• Be the problem-solver residents turn to—transforming concerns into opportunities to demonstrate JLL's commitment to service excellence

Requirements

• Experience & Education: 1–2 years of hands-on residential property management experience High school diploma required; Bachelor's degree preferred Supervisory experience and proven ability to lead and inspire teams Proficiency with property management software (Yardi, RealPage, or similar platforms) Real estate license or willingness to obtain within 120 days (if required by state law)

Qualifications

• Customer service champion with an innate ability to build rapport and resolve issues with professionalism and grace Tech-savvy communicator who leverages modern tools and Microsoft Office Suite to work smarter Financial acumen with experience in budgeting, reporting, and understanding accounting principles Detail-oriented multitasker who manages competing priorities with exceptional organizational skills Proactive self-starter who takes initiative, thinks critically, and anticipates needs before they arise Collaborative team player who thrives in diverse, driven professional environments

Skills

• Positive, professional attitude with a commitment to continuous improvement Strong judgment and ability to maintain confidentiality Passion for Fair Housing compliance and creating inclusive communities Flexibility to adapt to the cyclical nature of property management

Benefits

Not specified

Pay

Expected Compensation: $31.25 per hour 10% annual bonus Eligibility for commissions on new leases signed and leases renewed The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data

Schedule

Not specified