Assistant Property Manager, Multifamily

About the role

The Assistant Property Manager is responsible for maintaining communities to a market-ready standard, ensuring a high level of service. They assist the Property Manager with overall operations and build and motivate high-performing teams to maximize property performance.

Responsibilities

• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to meet company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model the Cushman & Wakefield mission to be the best national management company.
• Assist with day-to-day operations of the on-site team, ensuring compliance with Cushman & Wakefield policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching.
• Maintain residents' files in accordance with company standards.
• Resolve resident conflicts promptly and consistently to maintain a positive living environment.
• Manage and maintain the overall community budget and finances.
• Work with leasing staff to ensure leasing and marketing goals are met.
• Supervise day-to-day team operations, ensuring adherence to company policies.
• Determine leasing opportunities and set performance goals for staff.
• Perform other related duties as assigned.

Requirements

• Bachelor’s Degree preferred; High School Diploma, GED, Technical, or Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.

Skills

• Effective communication and customer service skills.
• Computer literate, including proficiency in Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to manage and motivate a team.

Work Environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

Physical Demands

• Stand and walk for extended or continuous periods of time.
• Ascend and descend staircases, ladders, and/or step stools.
• Travel outside between buildings in varying outdoor weather conditions.
• Remain in a stationary position (sit or stand) for 85% of the time.
• Operate office machinery regularly.
• Travel up to 15% of the time, with varying frequency and duration.
• Exert up to 25 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and paid and unpaid time away from work.

Pay

The compensation for this position ranges from $23.80 to $28.00 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.