Assistant Property Manager, Multifamily

Assistant Property Manager role supporting the day-to-day operations of The Crossings of Opelika, a multifamily community.

Responsibilities

• Ensure the smooth operation of the community in a fast-paced environment.
• Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Maintain and model the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with day-to-day operations of the on-site team, ensuring adherence to Cushman & Wakefield policies and procedures.
• Maintain effective on-site staff through interviewing, hiring, and coaching as necessary.
• Maintain resident files in accordance with company standards.
• Foster a positive living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of the community budget and finances.
• Work with leasing staff to ensure leasing and marketing goals are met.
• Supervise day-to-day team operations, ensuring compliance with company policies.
• Determine leasing opportunities and set performance goals for staff.
• Perform other related duties as assigned.

Requirements

• Bachelor’s Degree preferred; High School Diploma, GED, or Technical/Vocational school required.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Effective communication and customer service skills.
• Computer literacy, including proficiency with Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills.
• Excellent oral and written communication skills.
• Ability to manage a team.

Work Environment

This job operates in a professional office environment, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

Physical Demands

• Stand and walk for extended or continuous periods of time.
• Ascend and descend staircases, ladders, and/or step stools.
• Travel outside between buildings in varying outdoor weather conditions.
• Remain in a stationary position (sit or stand) for 85% of the time.
• Regularly use office machinery.
• Travel up to 15% of the time, with varying frequency and duration.
• Exert up to 25 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.

Pay

The compensation for this position ranges from $15.30 to $18.00 per hour, depending on factors such as geographic location, experience, qualifications, and applicability of collective bargaining agreements.