Assistant Property Manager (Multi-family, North Hills)

About the Role

Kane Realty Corporation is seeking two outstanding candidates for the role of Assistant Property Manager at our luxury community, Vine, located in Raleigh, NC. This role plays a critical part in a large-scale business venture that has the potential to redefine part of this dynamic city. You will bring a passion for people and placemaking, utilizing superior organizational skills, attention-to-detail, and critical thinking to ensure the efficient financial and operational performance of the community.

Responsibilities

• Leadership
  • Represent and embody the core values of Kane Realty Corporation and model this behavior to all those with whom you interact.
  • Support the Property Manager in the leadership and management of the on-site team, and be ready to step into the lead role at a moment's notice.
• Financial and Administrative
  • Serve as the senior financial and administrative officer of the community, taking ownership of critical back-office responsibilities.
  • Lead the achievement of established financial objectives by collecting resident rent and other/ancillary charges, posting receipts, and managing delinquency.
  • Support the Property Manager in the budgeting process and P/L management.
  • Oversee the collection, management, and refunds of security deposits.
  • Maintain accurate records and conduct regular audits to ensure files are complete and accurate.
  • Monitor all resident renter's insurance policies and ensure compliance standards are met.
  • Procure and manage all office and administrative supplies to support leasing staff.
  • Help implement software upgrades, changes, and updates.
  • Track and evaluate utility costs and ensure efficient management of all building systems.
  • Support the Property Manager in the execution and administration of all vendor contracts.
• Marketing and Leasing
  • Work closely with the Property Manager to determine and set optimum rent levels and leasing strategies.
  • Greet and tour prospective residents, and execute follow-up procedures to achieve occupancy goals.
  • Support the Leasing Specialist in developing a monthly marketing calendar to increase property exposure and source new qualified leads.
  • Help plan and execute outreach events, and participate in regular community and industry events to maintain and grow your professional network.
• Resident Relations
  • Work closely with the Resident Relations team during the renewal process to support thoughtful consideration of renewal offer pricing and communication.
  • Promptly respond to all resident emails and ensure work orders are completed in a timely manner.
  • Participate in and help execute regular resident events.
• Maintain Community
  • Support the Property Manager and Maintenance Supervisor in ongoing maintenance and facility management operations.
  • Inspect the community regularly to assess the quality of the physical property and identify needs.
  • Support the maintenance and leasing teams by conducting move-out inspections and ensuring units are ready for move-ins.

Requirements

• At least 2+ years of professional work experience, preferably with a focus on commercial real estate property or asset management, brokerage, investments, or development.
• A track record of success solving problems and achieving established goals.
• Knowledge or understanding of apartment management laws and regulations, federal, state, and local.

Qualifications

• Natural leader with an innate ability to motivate and inspire others.
• "Grit" – a combination of passion and perseverance in the pursuit of endeavors that bring joy and purpose.
• Financially savvy, with a strong understanding of accounting principles.
• Extremely thorough, with a high attention-to-detail.
• Highly organized, with the ability to multi-task.
• Strong critical thinking skills and the ability to act decisively and independently.
• Excellent communicator, both verbal and written.
• Great interpersonal skills and comfortable dealing with people in varying settings and conditions.
• Proactive and anticipatory – you don’t wait for instruction or until an issue arises; you anticipate events before they happen.