Assistant Property Manager (Leasing & Experience Manager III) - Mansion Grove

Founded in 1965, Prometheus is the largest privately held owner of apartments in the San Francisco Bay Area, with a portfolio of over 13,000 apartments in the Silicon Valley, Portland, and Seattle regions. We invest in real estate long-term and the focus on enduring quality drives every element of what we do - from our selection of locations to design decisions, reinvestments into our Neighborhoods and our operating strategy. We are proud to be a Certified B Corporation, part of a group of companies that meets the highest standards for using business as a force for good. We have more than 500 Prometheans, and have a home office in San Mateo, with satellite offices in Portland, Oregon, and in the Bay Area. We are a vertically integrated company with four main core competencies in-house: acquisitions/investments, development, value-add renovations, and operations/property management. Prometheus has a long history of award-winning approaches to what we do, receiving over 100 awards for design and excellence including Fortune Magazine’s list of 100 Best Small & Medium Companies, the 100 Best Workplaces for Women and Best Places to Work in the Bay Area.

About the role

Some companies call them “Assistant Property Managers" or "Assistant Business Managers", but at Prometheus our Leasing & Experience Managers do so much more. As a Leasing & Experience Manager, your role is a constant blend of:

• Neighbor Relations - If you love helping people, building relationships, planning events, and providing five-star quality customer service than this position is for you. You will present a professional approach to remedy any Neighbor concerns and follow-up as necessary to ensure the Ultimate Neighbor Experience.
• Leasing Activities - You're already a leasing All-Star and in this position, you will assist other Neighbor Ambassadors with closing. Additionally, you will help create strategic sales and marketing programs to maximize rental activity, developing an intimate knowledge of market conditions.
• Daily Operations - You will take a proactive role in the preparation and maintenance of Neighbor profiles. You'll assist with pricing, concessions, occupancy reporting, and collections.
• Supervisory Responsibilities - You will supervise the leasing team, provide general training & development, and set goals & celebrate milestones. We love to have fun while we work and celebrate each other!

Responsibilities

• Neighbor Relations – building relationships, planning events, providing five‑star customer service, remedying Neighbor concerns.
• Leasing Activities – assisting Neighbor Ambassadors with closing, creating strategic sales and marketing programs, understanding market conditions.
• Daily Operations – preparing and maintaining Neighbor profiles, assisting with pricing, concessions, occupancy reporting, and collections.
• Supervisory Responsibilities – supervising the leasing team, providing training & development, setting goals, celebrating milestones.

Requirements

• At least two years' experience in a leasing position.
• A Bachelor’s degree is preferred; a high school diploma or GED is required.

Skills

Passion for working in a customer service, sales, and marketing environment.