Assistant Property Manager- Genteman Manor I, II, III
About the Company
At JES Holdings, our company's mission is to develop, build, and manage quality affordable housing, where our families would be proud to live. A key division of JES Holdings, Fairway Management (FWM), is responsible for the management, upkeep, and day-to-day operations of more than 250 apartment communities and single-family rental subdivisions in the affordable housing market. FWM's team works together to provide exceptional service to our clients and communities. We are driven by our core values of entrepreneurship, integrity, accountability, and our mission to serve our communities.
About the Role
Diligent and detail-oriented professionals make a profound impact on their communities by assisting in the responsibilities of the property manager. They provide excellent customer service to our residents, ensure that rent is collected on time, diligently work on the marketing and leasing of our apartments, and resolve resident concerns in a timely manner. Their work ensures our properties stay in compliance with all associated affordable housing, state, and government standards.
Responsibilities
- Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
- Maintain up-to-date resident records and assist with rent collections.
- Provide outstanding service to residents, resolving inquiries, work orders, and requests in a timely manner.
- Support the property manager with daily operational tasks.
- Maintain and build prospect waitlists.
- Assist with leasing efforts, tours, and resident move-ins and move-outs.
- Support certification and annual re-certification processes in compliance with affordable housing, state agency, and government agency program standards.
- Ensure vacant apartments are ready to lease quickly and market those units diligently until occupied.
- Walk the property on a regular basis throughout the day.
- Utilize property management software for data entry and reporting.
- Be available on-call for after-hours emergencies and other business needs.
- Travel to and participate in both regional and home office training and/or conferences as required.
- Assist in all delegated tasks assigned by the property manager or regional team member.
- Learn and apply local and federal housing regulations.
- Uphold FWM standards of curb appeal.
- Conduct yourself in a professional manner with staff, vendors, and residents.
Requirements
- High school diploma or equivalent.
- Competency in Microsoft Office Suite and ability to learn new programs.
Preferred Qualifications
- One year of office, teaching, or property management experience.
- One year of supervisory experience.
- Six months of affordable housing experience, preferably with LIHTC.
- Real Page Onesite experience.
Schedule
Full Time, 8:00 AM to 5:00 PM, Monday through Friday.