Assistant Property Manager - Gentry Estates I, II, & III

About the role

Fairway Management (FWM) is a key division of JES Holdings, responsible for managing over 250 apartment communities and single-family rental subdivisions in the affordable housing market. The Assistant Property Manager plays a crucial role in ensuring compliance with Fair Housing and affordable housing regulations, maintaining resident records, and providing excellent customer service.

Responsibilities

• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Maintain up-to-date resident records and assist with rent collections.
• Provide outstanding service to residents, resolving inquiries, work orders, and requests in a timely manner.
• Support the property manager with daily operational tasks.
• Maintain and build the prospect waitlist.
• Aid in leasing efforts, tours, and resident move-ins and move-outs.
• Support the certification and annual re-certification process in compliance with affordable housing, state agency, and government agency program standards.
• Ensure vacant apartments are ready to lease quickly and market them diligently until occupied.
• Walk the property regularly throughout the day.
• Utilize property management software for data entry and reporting.
• Be available to be on call for after-hours emergencies and other business needs.
• Travel to, and participate in, regional and home office training and/or conferences as required.
• Assist in all delegated tasks assigned by the property manager or regional team member.
• Learn and apply local and federal housing regulations.
• Uphold FWM standards of curb appeal.
• Conduct oneself professionally with staff, vendors, and residents.

Qualifications

• Education: High school diploma or equivalent.
• Skills & Competencies: Must have competency in Microsoft Office Suite and be able to learn new programs.
• Preferred Qualifications: One year of office, teaching, or property management experience; one year supervisory experience preferred; six months of affordable housing experience preferred with LIHTC Real Page Onesite experience preferred.