Assistant Property Manager (CRE)

Job ID: Cushman & Wakefield – Assistant Property Manager (Commercial Real Estate)

About the role

The Assistant Property Manager supports all areas outlined in the Sr. Assistant Property Manager job description and performs property administrator duties if no dedicated administrator is on the team. This role ensures a high level of professionalism and fosters positive relationships with tenants and clients.

Responsibilities

• Provide full administrative support, including phone support, typing, reports, filing, and distribution of correspondence.
• Coordinate office supplies in the absence of a property administrator.
• Assist in lease administration activities, including abstracting leases and maintaining an up-to-date database.
• Ensure all property files, including leases and contracts, are prepared and maintained in an orderly manner.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging reports for management and follow up on delinquencies using C&W or client-directed policies.
• Ensure invoices are processed in accounting with appropriate backup and according to established procedures.
• Coordinate tenant move-ins and move-outs, including furniture delivery and pickup.
• Oversee maintenance of work order and purchase order systems.
• Develop and maintain a comprehensive Tenant Service Package, including tenant handbooks, anniversaries, holiday gifts, park events, quarterly newsletters, and training programs.
• Ensure tenant information in the database is current and up to date.
• Update and maintain office procedures in the property Operations Procedure Manual under the direction of the manager.
• Ensure Certificates of Insurance for tenants and vendors are up to date.
• Oversee the processing of management and maintenance staff hours, expense reports, and check requests for review and approval.
• Process tenant bill-backs for electrical usage, after-hours HVAC, and similar charges in a timely manner.
• Assist the supervisor with annual budget preparation, monthly financial reports, and preparation of bank deposits if processed on-site.
• Lead regular property inspections with janitorial, landscape, and other service providers as directed by the manager.
• Participate in performance oversight of all service contractors.

Requirements

• High school diploma or GED equivalent; Bachelor’s Degree preferred.
• At least 1 year of real estate property management or related experience.
• Proficiency in Microsoft Office Suite.
• Demonstrates initiative and a sense of urgency in daily duties by meeting or improving upon deadlines.

Skills

• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency

Work Environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties in varying weather conditions is required.

Physical Demands

While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and travel outside between buildings in varying outdoor weather conditions. The employee may also be required to remain in a stationary position (sit or stand) for 85% of the time and regularly operate office machinery.

Pay

The compensation for this position is $31.47 - $37.01923 per hour, depending on factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance
• Flexible spending accounts
• Health savings accounts
• Retirement savings plans
• Life and disability insurance programs
• Paid and unpaid time away from work