Assistant Property Manager Charlotte, NC (South)

Weinstein Properties, headquartered in Richmond, Virginia, owns and manages over 60 apartment communities across Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our success is driven by a hands-on approach to daily operations and a focus on the customer experience.

About the role

This position involves front-line resident services, team interaction, fast-paced learning, and communicating in persuasive and difficult situations. Leadership or management experience is required. Attention to detail is necessary. Previous property management experience is a plus but not required if you have solid management experience from customer service, sales, or hospitality environments. We provide training and coaching to master the necessary skill sets and direction for professional development.

Responsibilities

• Engage with prospects interested in our communities by answering internet leads, phone calls, scheduling appointments, and conducting property tours.
• Process leasing applications, prepare lease paperwork, request security deposits, and facilitate lease signings.
• Provide exceptional customer service to residents, assisting with renewals, notices to vacate, early terminations, pet additions, apartment transfers, and account inquiries.
• Collaborate with maintenance teams: inspect apartments upon completion, monitor property needs, and follow up on work orders or maintenance requests.
• Create a welcoming move-in experience for new residents.
• Manage move-out processes, including security deposit dispositions.
• Post rent payments and follow up on outstanding balances.
• Plan, prepare, and host resident activities.
• Lead the team, assist with training, and help accomplish property goals.
• Support the Property Manager as needed.

Requirements

• Strong communication skills: ability to listen, connect warmly with others, and communicate confidently in person and in writing.
• Customer-first mindset: passion for helping people and solving problems, even in challenging situations.
• Positive energy and a can-do attitude, regardless of daily challenges.
• Team spirit: willingness to pitch in wherever needed and prioritize team success over individual credit.
• Motivation and drive: goal-oriented, organized, and eager to grow.
• Adaptability: ability to manage interruptions, shifting priorities, and fast-paced days with ease.
• Initiative: proactively jump in, whether greeting someone or taking ownership of tasks.
• Leadership or management experience required.
• Must be available to work rotating Saturdays and occasional evenings for resident events.

Benefits

• Rent discount
• Paid holidays and birthday time off
• Vacation and sick time
• Health, dental, and vision insurance
• Employee Assistance Program
• 401k with company match

Pay

Competitive hourly rates starting at $21/hour, increasing based on experience, plus quarterly bonuses.

Schedule

Must be available to work rotating Saturdays and occasional evenings for resident events.

Why Weinstein?

• Industry-Leading Training: Equip yourself with all the tools and knowledge needed to grow—no prior experience necessary.
• Career Growth: Many leaders started in leasing. Opportunities exist for on-site roles or corporate advancement—we aim for this to be a long-term career.
• Supportive Culture: We invest in you, recognize your contributions, and grow together as a team.

This is not a desk job—expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and more. You’ll be part of a high-performing, collaborative team where recognition and promotion come from commitment and results. Occasionally, you may work outside standard hours to support resident events or assist during weather challenges.