Assistant Property Manager - The Bennett in Charlotte, NC

Help launch one of the area's most exciting new luxury communities at 14005 Gar Creek Drive, Charlotte, NC.

About the role

The Assistant Property Manager plays a vital role in the successful lease-up and daily operations of a brand-new 336-unit luxury apartment community. Working closely with the Property Manager, this position supports leasing, resident relations, financial administration, marketing initiatives, and operational excellence while helping achieve occupancy and revenue goals. The ideal candidate is highly organized, service-oriented, proactive, and passionate about creating an exceptional living experience for residents.

Responsibilities

• Deliver an exceptional leasing experience by warmly greeting prospects and conducting engaging community tours.
• Respond promptly to phone, email, and walk-in inquiries.
• Guide prospects through the entire leasing process.
• Prepare lease documents and ensure accurate completion of all paperwork.
• Support lease renewal initiatives and resident retention programs.
• Assist with executing marketing and outreach strategies to maximize occupancy.
• Monitor market conditions and regularly evaluate competing communities.
• Create an exceptional resident experience through responsive service, effective communication, and proactive resolution of resident needs.
• Assist with rent collections, posting payments, delinquency follow-up, and resident account management.
• Prepare reports, maintain resident files, and ensure accurate recordkeeping.
• Support the Property Manager with budgeting, reporting, and administrative responsibilities.
• Ensure apartments and amenity spaces are maintained to the highest presentation standards.
• Proactively identify maintenance needs and partner with the maintenance team to deliver an exceptional resident experience.

Requirements

• Previous Assistant Property Manager or Leasing Manager experience.
• High school diploma or equivalent is required; a bachelor’s degree is preferred.
• Excellent interpersonal communication skills, including the ability to motivate and lead a team.
• Proficiency in Yardi and Microsoft Office (Word, Excel).
• Ability to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends if needed.

About Claremont Companies

Claremont Companies is a privately owned real estate investment, development, and asset management firm headquartered in Bridgewater, Massachusetts. Our portfolio includes more than 60 properties spanning luxury apartments, hotels, retail centers, and office buildings throughout the Northeast and Southeast. Our continued growth is driven by exceptional people, collaborative leadership, and a commitment to delivering best-in-class communities. We believe in supporting our teams with the resources, training, and leadership they need to succeed.