Assistant Property Manager-Brooklyn

About the Role

We are an established Real Estate management, investment, and development company with a corporate office in midtown Manhattan. We manage an expanding residential portfolio in New York City and an out-of-state commercial portfolio. We are seeking a highly motivated, hands-on Assistant Property Manager to help manage our portfolio in the Bronx, Brooklyn, and Manhattan. This position will be based out of our corporate office.

Responsibilities

• Assists the Property Manager (PM) with all aspects of operational procedures, including daily oversight of maintenance personnel.
• Manages HQS inspections/repairs and court-ordered repairs.
• Oversees equipment repairs and provides status updates.
• Handles general building maintenance operations.
• Tracks, maintains, and schedules in-house resident maintenance repair requests, as well as repairs requiring external vendors.
• Prepares bids and seeks clarification when needed.
• Prepares and releases vendors via work authorizations, ensuring all approvals are in place pursuant to pre-established thresholds.
• Maintains frequent resident engagement, including follow-up and timely responses via email, phone, etc.
• Assists PM with active and aged violations (HDP, DOB, ECB), including follow-up and updating SiteCompli.
• Works with the PM and Legal Team to track, monitor, and cure HP actions and/or litigation imposed by city agencies surrounding maintenance issues.
• Supports, tracks, and assists site teams and PM on agency-specific regular inspections (e.g., REAC, MOR, API).
• Follows up with PM to schedule and prepare the turnover process.
• Responds to issues on behalf of the Property Manager from the corporate office.

Qualifications

• Bachelor’s degree preferred or a combination of work experience, education, and professional designations/certifications.
• 2+ years of experience in a Property Management Operational role with a college degree, or 3+ years of experience in a direct APM role at similar scale/scope properties without a college degree.

Skills

• Proficiency in Microsoft Office applications.
• Proficiency in SiteCompli.
• Proficiency in Yardi.
• Experience in multifamily property management, having served in administrative or APM-specific roles.
• Ability to complete tasks/projects on time.
• Strong interpersonal and administrative project management skills.
• Exemplary customer service skills.
• Bilingual is a plus.