Assistant Property Manager

Reports directly to the Property Manager.

Responsibilities

• Collect rent in a timely manner and ensure all revenue data is posted correctly in the accounting system.
• File evictions when applicable and stay informed of local laws and policies.
• Issue lease violations as necessary and work closely with the Property Manager to ensure community guidelines are met.
• Review and approve applications, ensuring proof of income and applications meet community qualification guidelines.
• Audit move-ins to confirm all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure all residents' current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget, assist in preparing and uploading bills, and submit them for approval.
• Troubleshoot and resolve resident situations before escalation to the Property Manager.
• Assist with leasing, including taking tours when necessary.
• Handle escalated service requests and work with the property team to maintain customer service standards.
• Work closely with the Property Manager to meet budgeted occupancy and leasing goals.
• Assist the Property Manager with hosting resident functions and maximizing resident renewals.
• May be required to work one weekend a month.

Requirements

• Valid Driver’s License.
• 1+ years of experience in property management or real estate preferred.
• High school diploma required; post-secondary education in business or property management preferred.

Skills

• Excellent computer, verbal, math, and reasoning skills.
• Strong negotiating and sales abilities.
• Strong leadership, interpersonal, and organizational skills.
• Effective time management and attention to detail.
• Proficiency in Microsoft Excel, Word, and other Microsoft Office products.
• Knowledge of internet, email, and social media for community marketing.
• Experience with property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
• Understanding of business practices and principles.
• Ability to handle multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive pay.
• Health, dental, vision, and life insurance.
• Housing discounts.
• Paid vacation and holidays.
• Exceptional 401k plan with employer match.