Assistant Property Manager

About the Role

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community. Responsibilities include accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent and fees, completing bank deposits and reconciliations, and using property management software to record, track, and report on all financial workings of the community.

Responsibilities

• Completes daily financial transactions, including collecting and posting rent, fees, and other payments, preparing bank deposits, reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates property management software (Yardi/OneSite) by entering required fields, completing updates and back-ups, and ensuring system integrity.
• Reviews resident files and accounting records to identify unpaid or late fees, communicates with residents regarding outstanding balances, implements collection procedures, and enforces lease terms to maximize revenue.
• Reviews and submits vendor, contractor, and service provider invoices for payment by reconciling work performed or products purchased, obtaining approvals, coding charges, and managing communications between stakeholders.
• Follows company procedures for evictions, including proper notice requirements, representing the community in court hearings, and eviction proceedings.
• Processes resident move-outs by reviewing lease terms, applying deposit and lease cancellation fees, and ensuring compliance with legal requirements.
• Promotes resident satisfaction and retention by addressing complaints, questions, and requests in a timely manner and resolving service issues.
• Acts as on-site supervisor in the absence of the Community Manager by organizing daily work, coordinating maintenance tasks, and ensuring compliance with company policies.
• Assists in managing client/owner relationships by conducting community tours, providing performance updates, and responding to owner requests.
• May support leasing and marketing efforts by greeting prospects, showing apartments, assisting with rental applications, and closing lease deposits.
• Completes various accounting, financial, administrative, and other reports as assigned.
• Monitors and ensures compliance with regulatory requirements, organizational standards, and operational processes.
• Reports safety issues, equipment malfunctions, or accidents to appropriate personnel.
• Identifies areas for improvement and suggests efficiency or productivity enhancements.
• Stays updated on industry trends and changes through training, meetings, and other information sources.

Requirements

• Ability to physically access all parts of the community and amenities.
• Ability to push, pull, lift, or carry up to 20 pounds independently and 50 pounds with assistance.
• Routine local travel may be required for bank deposits, training, or other responsibilities.
• Must possess all licenses and certifications required by state and local jurisdictions.
• Valid driver’s license to operate a golf cart on property.

Skills

• Demonstrated ability to read, write, and communicate effectively to complete legal documents, explain apartment features, and address resident inquiries.
• Proficiency in internet, word processing, spreadsheet, and database management programs for reporting and documentation.
• Strong proficiency in property management software (preferably Yardi and/or OneSite).
• Mathematical skills to perform calculations for financial records, budgets, and fiscal reporting.
• Understanding of community operations, lease terms, lease enforcement, and collections.
• Employment history demonstrating experience in community management, sales, marketing, and customer service to assist in daily operations and team coordination.

Schedule

• Monday - Friday: 9:00 AM - 6:00 PM
• Saturday: 10:00 AM - 5:00 PM
• Assistant Property Managers typically work the first weekend of each month.