Assistant Property Manager

About the Organization

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our philosophy of service is based on the belief that all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights, fostering hope and creating trauma-informed communities through the integration of housing, health care, and supportive services. We advocate for social and racial equity, inclusion, and diversity, and strive for excellence through continuous quality assurance, innovation, and professional development.

About the Role

The Assistant Property Managers assist the Property Manager with day-to-day management of CCH-managed property.

Responsibilities

• Maintains physical and electronic files at a high standard according to CCH policy.
• Ensures accurate and timely entries to property management software program, including but not limited to: posting rent, entering service requests, processing applications and certifications, entering purchase orders, and invoicing.
• Adheres to Fair Housing, landlord laws, HOME, Section 42 Tax Credit, and/or HUD Section 8 Program compliance.
• Assists with the supervision of site personnel, including interviewing, hiring, training, and enforcement of company policies and procedures.
• Conducts and tracks health and safety quality control inspections to detect possible violations of housing quality standards.
• Monitors and documents security events, maintenance issues, and problematic visitor and resident behavior.
• Provides a high level of customer service and maintains positive resident relations through good communication.
• Distributes notices to residents as required.
• Assumes the duties of the Property Manager if there is a vacancy, absence, or vacation.

Requirements

• Two years of experience in affordable housing preferred.
• Bachelor’s degree in a real estate-related field strongly preferred.
• Knowledge of Section 42 Tax Credit, Section 8 Programs, and Equal Housing Opportunity laws preferred.
• Sound critical thinking and decision-making skills.
• Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
• Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.
• Proficient in MS Office applications such as Excel, Word, Outlook, Office 360, etc.
• Able to work weekends as directed.
• Must have a valid Driver’s License and meet CCH automobile insurance eligibility.

Benefits

• Health Insurance - HMO or PPO options
• Dental and vision insurance
• Flexible spending accounts
• Supplemental life insurance
• Company-paid basic life and AD&D insurance coverage
• Employee Assistance Program
• 403(b) retirement savings matching
• Extensive paid time-off, including holidays, sick leave, and vacation
• Same- and opposite-sex domestic partner coverage

The effective date for benefits is the first of the month following the date of hire.