Assistant Property Manager

Avenue5 Residential is a people-focused property management company where your development and ideas are valued. We empower you to deliver exceptional experiences for residents, properties, and clients.

About the role

The Assistant Property Manager supports the Property Manager in overseeing all aspects of property operations, including resident satisfaction, lease administration, financial reporting, and maintenance coordination. This role ensures efficient day-to-day operations and a positive experience for residents, associates, and property owners.

Responsibilities

• Assist the Property Manager in managing day-to-day property operations, including resident retention and full resident lifecycle activities.
• Maintain accounts receivable: collect rent, post payments, make daily bank deposits, and ensure an accurate rent roll.
• Complete daily, weekly, and monthly financial and leasing reports accurately and on time.
• Audit records and files to identify administrative action dates, such as lease expirations, delinquent accounts, and unlawful detainers.
• Collect delinquent account balances from previous residents and process evictions, including paperwork, notices, and court hearings.
• Lease apartments as needed and shop competitive properties for market insights.
• Inspect buildings and grounds for safety and cleanliness; report maintenance needs.
• Process move-ins, move-outs, and lease renewals.
• Audit lease agreements and resident files for accuracy.
• Assist in training staff on leasing, marketing, maintenance, and general office operations.
• Prepare routine correspondence, rental notices, and memorandums.
• Support resident relations and problem resolution.
• Assume responsibility for property operations in the absence of the Property Manager.
• Comply with company policies, safety rules, and local, state, and federal laws.
• Perform other duties as assigned.

Requirements

• High school diploma required; Bachelor’s degree preferred.
• Two to three years of property management experience.
• Knowledge of resident rental lifecycle activities.
• Real estate license preferred or required in some locations.
• Experience with Yardi Voyager or equivalent property management software preferred.
• Basic proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Excellent interpersonal and communication skills for all levels of management.
• Sensitivity to confidential matters.
• Ability to work independently, prioritize tasks, and manage a fast-paced environment with urgency.
• Strong technical communication skills to relay concerns accurately.
• Fluency in English (reading, writing, comprehension, and conversation).
• Ability to use office equipment (telephone, fax, printer, copier, key track system).
• Strong customer service and interpersonal skills.
• Excellent organizational and time-management abilities.
• Ability to handle difficult or angry individuals professionally.
• Valid driver’s license, clean driving record, and current auto insurance required.
• Completion of Avenue5 Fair Housing, Diversity, and Inclusion Training within the first 30 days of employment.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay, basic life insurance, and 401(k) matching contributions.
• Mental and emotional wellness: Generous time-off plan, including 10 paid holidays, a community service day, and your birthday off.
• Professional growth: Mentoring, professional development, tuition reimbursement, and a robust recognition program.
• Additional perks: Discounts and ongoing opportunities for advancement.

Pay

$24 to $25 per hour.

Schedule

Monday–Friday, 9:00 AM–6:00 PM.