Assistant Property Manager 4 - University Square, Fargo

Join our Premier Property Management Team and help create a better living as an extension of our Property Management Leadership team. Work closely with your Property Manager to oversee all operational and financial aspects of day-to-day operations for assigned multifamily residential properties. Focus on resident relations, financial operations, property management, and assisting with marketing and sales programs to achieve maximum occupancy and high resident satisfaction.

Responsibilities

• Use proven sales skills to lease apartments.
• Advertise and market properties daily via social media and other platforms.
• Tour and present properties and available apartment homes to prospective residents, applying product knowledge to close sales.
• Build and maintain long-term resident relationships by addressing requests, questions, and concerns, and making referrals as needed.
• Use customer management systems daily to document all communications with prospective and current residents.
• Partner with the Property Manager to create and implement property-specific marketing strategies that drive new resident pipelines, support the Goldmark brand, and increase retention.
• Maintain maximum property occupancy by achieving or exceeding operational metrics.
• Achieve net operating income (NOI) budgeting goals by identifying and recommending property enhancements.
• Maintain awareness of bills and ensure they are forwarded to the Property Manager.
• Conduct property, building, and apartment inspections to ensure attractive appearance, including picking up trash and reporting maintenance needs.
• Lead the property management team in the absence of the Property Manager, providing work direction and support for Leasing Specialists, caretaking, and cleaning team members.

Requirements

• High School diploma or GED required.
• Valid driver’s license, vehicle, and vehicle insurance per company requirements.
• Previous sales experience demonstrating strong sales aptitude and confidence to close sales.
• Experience overseeing financial and/or back-end operations for a team within a service industry.
• Two or more years of leadership experience.
• National Apartment Leasing Professional (NALP) or similar certifications are desirable.
• Four-year degree in business or related field preferred; or 2-4 years of related experience/training; or equivalent combination of education and experience.
• Strong understanding and experience managing and analyzing financial statements and budgets.
• Customer service experience with a strong customer service mindset.
• Proficiency in Microsoft Suite (SharePoint, Word, Outlook, Excel) preferred.
• Familiarity with federal, state, and jurisdictional laws concerning multi-family housing, Fair Housing, and employee safety.
• Prior experience in property management or a related industry is preferred but not required.

Pay

Starting pay is $21.50 per hour, with potential to earn up to $4.65 more per hour through commissions and incentives.

Benefits

• Time Off: Paid Time Off (PTO) that accrues and increases with tenure, 8 paid holidays per year, and 4 YOU Days (paid days off each quarter). Paid volunteer opportunities and milestone anniversary gifts (gift card + paid day off).
• Health and Financial Well-Being: Three medical plan options (including HSA), dental and vision coverage, company HSA contributions, 401(k) with up to 5% company match and immediate vesting, income-replacement benefits for qualifying life events, and voluntary benefit options. Access to an Employee Assistance Program (EAP).
• Growth and Development: Leadership and development opportunities to support career growth.
• Additional Perks: Up to 20% rent discount for employees who live and work with Goldmark. Access to On-Demand Pay for eligible hourly team members.