Assistant Property Manager

About the role

Mission Rock Residential is a people-first organization committed to integrity, accountability, respect, relationships, inclusivity, vision, and empathy. We foster an inclusive workplace that celebrates diversity and supports the growth and well-being of both our residents and team members.

Responsibilities

• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects.
• Responsible for having a thorough understanding of policies related to screening qualifications and application criteria, lease paperwork, rent collection, and move-in/move-out procedures and be able to explain these items to existing and prospective residents.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquent balances, and enforces the lease.
• Tour community, amenities and vacant apartments with prospects and have current knowledge of apartment specifications, vacancies, notices, and rental rates.

Requirements

• A minimum of 1-2 years onsite as a Leasing Consultant required.
• Experience in affordable and senior housing preferred.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite; including Word, Excel, and Outlook.
• Thorough understanding and application of Fair Housing laws.

Qualifications

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Skills

• Customer service skills
• Lease administration
• Financial management
• Prospecting and tour coordination
• Fair Housing knowledge

Benefits

• Bonus opportunity (position dependent)
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program*
• 401(k) retirement plan with company match
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
• Employer-sponsored short-term and long-term disability coverage
• Company-paid life insurance
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP)

*Housing discount based on availability and prior ownership group approval

Pay

The expected compensation range for this position is $23 – $25, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience.

Schedule

Not specified