Assistant Property Manager (1567 - Wake Forest, North Carolina)

Essential Duties and Responsibilities

• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
• If there is more than one Assistant Property Manager at a site, the Property Manager will designate the Assistant Property Manager who will be in charge of the property in the Property Manager’s absence.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Performs other duties as assigned.

Managing People

• Takes responsibility for subordinates' activities.
• Provides regular performance feedback.
• Develops subordinates' skills and encourages growth.
• Solicits and applies customer feedback (internal and external).

Qualifications

• Must have one or more of the following: 4-year Degree, 2-year Associates Degree, 2 years’ work experience in retail sales or customer related service.
• Professional Appearance.
• Detailed oriented individual with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service skills as well as sales and marketing skills.
• Organizational and multi-tasking skills.
• Ability to work well with others and ability to work independently.
• Strong written and verbal communication skills.
• Yardi expertise preferred.