Assistant Property Manager - Office

About the role

We are currently seeking an Assistant Property Manager – Office to add to our team that will provide support for the day to day operations of a portfolio of Class A office properties located at Pike & Rose, Bethesda Row, and Congressional North. This role reports to the Senior Office Property Manager. The ideal candidate is highly organized, proactive, and service‑oriented, with strong attention to detail and a desire to grow within property management. This position plays a critical role in tenant relations, vendor coordination, financial administration, and overall property operations.

Responsibilities

• Serve as a primary day‑to‑day contact for tenants, responding promptly to requests related to maintenance, janitorial, lease provisions, and general building operations.
• Maintain and strengthen tenant relationships through regular communication and on‑site interaction.
• Track tenant compliance items, including certificates of insurance, maintenance obligations, and special lease provisions.
• Assist in resolving tenant concerns and escalating issues as appropriate.
• Collaborate with Leasing, Marketing, and Tenant Coordination teams to support tenant satisfaction and business objectives.
• Assist with the oversight of third‑party vendors, including engineering, janitorial, security, window washing, and specialty maintenance contractors.
• Conduct routine property inspections and quality control walks; coordinate corrective actions with vendors and tenants.
• Review security and inspection reports and follow up on identified issues.
• Support coordination of capital and maintenance projects, including contractor communication and progress tracking.
• Code, research, and process invoices; ensure timely and accurate payment.
• Assist with preparation of the annual operating budget, quarterly reforecasts, and monthly variance reports.
• Track operating expenses to ensure alignment with budget parameters.
• Support accruals, reclasses, tenant billings, aged receivables, and sales report collections in partnership with Property Accounting.
• Maintain organized property files, vendor records, and tenant contact databases.
• Partner with Marketing on property events and tenant activation initiatives.
• Coordinate with Tenant Coordination to support landlord work and tenant deliveries.
• Assist with special events, inspections, and after‑hours operational needs as required.
• Provide general administrative support to the property management team, including scheduling, correspondence, and reporting.
• Perform other duties and special projects as assigned.

Qualifications

• 3–5 years of experience in commercial property management, operations, or a related real estate role preferred.
• Office or mixed‑use property experience preferred.
• Bachelor’s degree preferred or equivalent relevant experience.
• Strong organizational skills with excellent attention to detail.
• Solid financial aptitude with experience supporting budgets and expense tracking.
• Proven customer service mindset with the ability to manage tenant relationships professionally.
• Ability to prioritize multiple tasks in a fast‑paced environment.
• Strong written, verbal, and interpersonal communication skills.
• Intermediate proficiency in Microsoft Outlook, Excel, and Word; experience with property management systems is a plus.
• Ability to perform on‑site inspections, including walking or standing for extended periods, with reasonable accommodation as needed.

Pay

The typical pay range is $70,000-$85,000 a year plus bonus. Salary is determined by job-related skills, experience, and relevant education, training, and/or certification.