Assistant Produce Manager - FULL TIME w/benefits - Cosentino's Price Chopper #171 - 251 SW Greenwich Dr Lee's Summit, MO 64082

About the role

To assist customers in their shopping experience by leading the Produce team in a way that promotes growth for the company and delivers the product and service Cosentino customers expect.

This is a non-exempt position that formally reports to the Produce Manager.

Requirements

• Obtain a food handling permit within the first 14 days of employment.
• Minimum of 1 year of previous experience in retail produce management.
• Completion of ongoing training and development as listed on the Cosentino Learning Plan.
• High school diploma or equivalent is preferred.

Responsibilities

• In the absence of the Produce Manager, provide direct supervision of the Produce team to ensure operational effectiveness, motivation, and respect.
• Promote a positive team atmosphere through cooperation, teamwork, high morale, and recognition for a job well done.
• Support the Produce Manager in coaching, corrective actions, and performance evaluations to improve team performance.
• Assist in addressing employee relations issues and work with the Human Resource team to resolve them when needed.
• Resolve customer complaints professionally and escalate to store management when appropriate.
• Implement Cosentino Customer Service Standards.
• Manage inventory processes, including counting, tracking, planning, and ordering product accurately.
• Promote new items and weekly specials through merchandising and creative displays.
• Answer customer questions accurately by being knowledgeable about department products, procedures, and policies.
• Meet or exceed productivity standards for team and individual results.
• Inspect product for freshness, damage, and dates; use proper rotation techniques.
• Remove damaged, unsaleable, or returnable products from shelves and follow proper damage claim procedures.
• Label or price merchandise and obtain price signs when necessary.
• Operate, clean, and maintain all equipment safely and competently.
• Comply with and ensure team compliance with all health regulations, sanitation guidelines, and safety procedures.
• Maintain a clean and safe work area for customers and coworkers.
• Assist the Produce Manager in conducting interviews to hire quality candidates.
• Help manage labor costs to balance customer service needs with company expenditures.
• Prepare, package, and display all products in the produce department.
• Unload and sort incoming shipments, stocking them neatly without damaging merchandise.
• Promote sales by suggesting additional products or services.
• Complete additional tasks identified by management, assist other stores or departments as needed, and gain new skills.

Skills

• Strong verbal and interpersonal skills for positive customer and peer interactions.
• Basic math and reading skills required for the position.

Physical Abilities

• Reaching overhead with both arms up to 72 inches and lifting objects up to 25 lbs.
• Pushing and pulling grocery items with peak force up to 50 lbs.
• Standing and walking for long periods on hard surfaces (tile, asphalt, concrete).
• Occasionally lifting and carrying up to 50 lbs.
• Bending and squatting, sometimes to floor level.
• Working in cold conditions, such as grocery coolers and freezers.
• Climbing a ladder up to 5 ft (non-essential).