Assistant Pest Control Branch Manager Pest

About Us

Mosquito Authority | Pest Authority is one of the fastest-growing service brands in the Southeast, known for reliable treatments, exceptional customer experience, and a team-first culture built on accountability and results. We don’t do contracts. We don’t do excuses. We deliver top-tier service and create long-term career opportunities for driven professionals. We’re expanding our growing our team and seeking a high-performing Assistant Branch Manager to help lead, develop, and grow a winning team.

Position Overview

The Assistant Branch Manager is a hands-on leadership role supporting daily operations, technician development, and sales and service execution. This role is ideal for a leader who coaches from the front, holds teams accountable, and helps build a high-performance culture.

Key Responsibilities

• Leadership & Team Development
  • Support the Branch Manager in leading and developing field technicians
  • Conduct ride-alongs, coaching, and performance evaluations
  • Lead daily huddles and weekly training meetings
  • Assist with recruiting, onboarding, and training
  • Uphold company culture, professionalism, and service standards
• Sales & Customer Success
  • Drive daily sales execution, upsells, and recurring service conversions
  • Coach technicians on customer communication and value presentation
  • Support retention efforts and professionally resolve escalations
  • Promote white-glove service and a strong online reputation
• Operations & Field Excellence
  • Assist with scheduling, routing, and daily operations
  • Perform field audits to ensure quality, safety, and consistency
  • Monitor inventory, equipment, and vehicle readiness
  • Ensure compliance with treatment protocols, PPE, and regulations
• Branch Growth & Performance
  • Support execution of branch growth strategies
  • Maintain accountability and consistent customer experience
  • Identify process, routing, and service improvements
  • Provide feedback and reporting to leadership

What We're Looking For

• Strong, hands-on leadership style
• Natural coach and mentor
• Comfortable with customer interaction and problem-solving
• Service industry experience preferred (pest control a plus, not required)
• Clear communicator; organized and process-driven
• Growth-minded with interest in long-term advancement
• Tech-comfortable (mobile apps, routing software, CRM)

Requirements

• Valid driver’s license and clean driving record
• Prefer someone with a NC Pesticide License or Certified Applicators Card
• Comfortable working outdoors in varying conditions
• Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
• Professional appearance and communication skills
• Prior leadership or supervisory experience preferred

Why Join Us?

• Fast-growing, stable company with clear advancement paths
• Professional training, certifications, and development
• Strong reputation for service quality and customer satisfaction
• Supportive leadership team focused on accountability and teamwork
• Opportunity to make a real impact at the branch level

Compensation & Benefits

• Opportunity for advancement
• Company car
• Competitive salary
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts