Assistant Pest Control Branch Manager Pest
Michael Chabut State Farm · West Palm Beach, FL · 2 wk ago
On-siteManagementFull-time
Opportunity for advancement
Support the Branch Manager in leading and developing field technicians.
Responsibilities
- Conduct ride-alongs, coaching, and performance evaluations
- Lead daily huddles and weekly training meetings
- Aid in recruiting, onboarding, and training
- Uphold company culture, professionalism, and service standards
- Drive daily sales execution, upsells, and recurring service conversions
- Coach technicians on customer communication and value presentation
- Support retention efforts and professionally resolve escalations
- Promote white-glove service and a strong online reputation
- Affiliate with scheduling, routing, and daily operations
- Perform field audits to ensure quality, safety, and consistency
- Maintain inventory, equipment, and vehicle readiness
- Ensure compliance with treatment protocols, PPE, and regulations
- Support execution of branch growth strategies
- Maintain accountability and consistent customer experience
- Identify process, routing, and service improvements
- Provide feedback and reporting to leadership
Requirements
- Strong, hands-on leadership style
- Natural coach and mentor
- Comfortable with customer interaction and problem-solving
- Service industry experience preferred (pest control a plus, not required)
- Clear communicator; organized and process-driven
- Growth-minded with interest in long-term advancement
- Tech-comfortable (mobile apps, routing software, CRM)
- Ability to pass background check and drug screening
- Comfortable working outdoors in varying conditions
- Ability to perform physical tasks (walking, bending, lifting up to 40 lbs)
- Professional appearance and communication skills
- Prior leadership or supervisory experience preferred
- Professional training, certifications, and development
- Strong reputation for service quality and customer satisfaction
- Supportive leadership team focused on accountability and teamwork
Qualifications
- Enjoy working outdoors
- Self-starter and highly motivated
- Can work independently
- Enjoy engaging with clients
Skills
- Strong leadership skills
- Customer service orientation
- Problem-solving abilities
- Technical proficiency (mobile apps, routing software, CRM)
- Physical stamina and adaptability
Benefits
- Vision insurance
- 401(k) matching
- Bonus based on performance
- Dental insurance
Pay
Competitive salary
Schedule
Hours vary based on the needs of the branch and may include evenings and weekends.
Who We Are
- Nationally recognized brands
- Competitive pay
- Safe working environment
- Team atmosphere
WHO YOU ARE
- Enjoy working outdoors
- Self-starter and highly motivated
- Can work independently
- Enjoy engaging with clients
WHO WE ARE
- Nationally recognized brands
- Competitive pay
- Safe working environment
- Team atmosphere