Assistant Parts Manager - Retail

About the role

TCI is looking for an Assistant Parts Manager – Retail to help open and manage a new stand-alone parts store. This role combines leadership responsibilities with hands-on work at the parts counter.

Responsibilities

• Running the parts counter - walk-ins, phone orders, parts ID, pricing, and transactions
• Owning the warehouse: receiving shipments, maintaining bin locations, rotating stock, cycle counts, and keeping the space clean, organized, and safe
• Growing the customer base through outbound calls to fleets, repair shops, and owner-operators - following up on quotes, converting inquiries, and opening new accounts
• Overseeing invoicing, Parts Adjustment Requests (PAR), inventory levels, cores, and warranty recovery
• Supporting compliance with applicable environmental and safety regulations
• Supporting the Parts Manager with scheduling, budgeting, performance evaluations, corrective action plans, and inventory reporting
• Coaching and mentoring counter staff, helping them hit their goals, and growing professionally
• Representing the department with vendors, customers, and internal teams when needed

Qualifications

• High school diploma or GED
• Valid Driver's License with ability to meet insurance requirements
• 2+ years of management experience in part sales or related trucking industry experience
• Exceptional sales, customer service, analytical, and organizational skills
• Thorough, proven knowledge of heavy-duty truck parts and inventory control systems
• Prioritizing communication and engagement with team members, vendors, and customers
• Proven ability to lead and delegate work
• Demonstrated proficiency with standard computer operations and Microsoft Office Suite

What We Offer

• Pay Range: $47,889.92 - $71,834.88 per year with incentive eligibility
• 401(k) with company match
• Health insurance with 3 plan options to choose from
• Vision Insurance
• Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status. We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come.