Assistant Manager - Retail

About the role

You'll inspire a sales team and create exceptional customer experiences in one of our retail stores. In this role, you’ll help inspire store teams and develop the best sales specialists by driving sales targets to financials and store merchandising. You’ll create a superior in-store experience that will make customers feel good about our brand and solutions—and help them to choose our wireless products and services.

Responsibilities

• Inspire a sales team and develop the best sales specialists by driving sales targets to financials and store merchandising.
• Create a superior in-store experience that makes customers feel good about our brand and solutions.
• Resolve customer issues and assist with customer transactions.
• Lead your team by providing feedback and developing individual selling skill gaps.
• Manage store operations, including analyzing staffing needs, reporting financial and sales data, managing cash, meeting compliance requirements, and opening trouble tickets with Facilities/Network/IT as needed to ensure store up-time and functionality.
• Maintain store merchandising and planogram compliance in accordance with company expectations.
• Complete store opening and closing activities.

Requirements

• Achieve between $42,000 and $55,000 annually in base pay, plus up to $25,000 a year in commissions if your team hits all your sales goals.
• Top performers can increase their commission payouts by an additional $3,000 annually.
• Compensation varies by geography, hours worked, and performance.

Qualifications

• Associate’s degree or two or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends and holidays.
• Willingness to work additional shifts, if necessary, typically during the summer months, November through December, and/or during peak vacation periods.

Skills

• Demonstrated ability to drive positive results in a cohesive environment with individual commission structure.
• Demonstrated skill in negotiation and conflict resolution and the ability to build trust and act as an influencer.
• Strong written and oral communication skills.
• Demonstrated ability to balance multiple, sometimes competing priorities in a fast-paced environment.

Benefits

• Up to $8K per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Up to 15 days of vacation per year, which grows with additional service.
• Paid parental leave, adoption assistance, and other incentives.
• Health and wellness benefits including medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Matched 401(k) savings plan.
• Up to 8 company paid holidays per year.
• Up to 6 personal days per year.
• Additional employee discounts on attractions, automotive, travel, and more.