Jobs · Management · Oklahoma

Assistant Operations Manager

ISS Facility Services - North America · Tulsa, OK · 3 wk ago
Management$49k/yrFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions). Also remove "To Executive Search Firms..." etc. Also remove HSEQ compliance paragraph? It's part of responsibilities? It's about policies; maybe keep as part of Responsibilities? It's not boilerplate? It's about HSEQ compliance, seems like policy but could be considered part of responsibilities. We'll keep it as part of Responsibilities maybe. We need to parse the posting. Key Purpose paragraph: describes role. That's About the role. Success Criteria: list of bullet-like sentences. Those are responsibilities? Could be Responsibilities. Key Areas of Collaboration and Influence: maybe Responsibilities or Qualifications? It's about collaboration; could be Responsibilities. Ideal Candidate Experience: that's Qualifications/Requirements. Key Accountabilities: Responsibilities. Physical Demands & Work Environment: maybe Responsibilities or maybe a separate section? Could be Responsibilities or maybe a separate "Physical Demands". Not in allowed headings; we have only those headings. Could fit under Responsibilities. HSEQ Compliance: maybe Responsibilities. Benefits: mention "ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status." That's Benefits. Pay: "The annual salary range for this position is $48546 per year-$52784 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above." That's Pay. Schedule: Not mentioned explicitly. There's "Long working hours", "Sitting at a computer for 50% of the time", "Walking/Inspecting the site 50% of the time". That's work schedule? Not exactly schedule like full-time/part-time. Could be considered Schedule? Might be considered Work Environment. But we have no heading for Work Environment. Could put under Responsibilities? Or maybe we can create Schedule section with that info? The instruction: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. The posting does not give explicit schedule like "Monday-Friday 9-5". It gives long hours and split time. That's somewhat schedule info. Could be considered Schedule. But we need to decide. We have allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. About the role: Key Purpose paragraph. Responsibilities: Success Criteria, Key Areas of Collaboration and Influence, Key Accountabilities, Physical Demands & Work Environment, HSEQ Compliance. Requirements: maybe "Ideal Candidate Experience" includes education and experience; that could be Requirements. Qualifications: maybe also same? But we should avoid duplication. Could split: Requirements = education/experience; Qualifications = specific knowledge/skills (like mechanical, electrical, UPS, DDC, supervisory background, computer proficiency, time management, bilingual). Skills: maybe computer proficiency, time management, etc. But we have overlapping. We need to avoid thin sections. Perhaps combine Requirements and Qualifications into one? But we have both headings allowed; we can use both if they have substantive content. Let's extract: Ideal Candidate Experience: - Bachelor’s degree in electrical, mechanical, or business or equivalent experience preferred - 5+ years of facility management, building operations, supervisory experience in management, budgeting, vendor management, operations and maintenance required - May require knowledge of mechanical, electrical, uninterrupted power supply (UPS) or Direct Digital Control (DDC) systems - Strong supervisory background desired, along with good customer service experience - Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point) - Excellent time management skills; Able to organize and work independently - Bilingual is a plus That's a mix of requirements and qualifications. We could treat Requirements as education + years experience; Qualifications as knowledge/skills. Thus: Requirements: - Bachelor’s degree in electrical, mechanical, or business or equivalent experience preferred - 5+ years of facility management, building operations, supervisory experience in management, budgeting, vendor management, operations and maintenance required Qualifications: - May require knowledge of mechanical, electrical, uninterrupted power supply (UPS) or Direct Digital Control (DDC) systems - Strong supervisory background desired, along with good customer service experience - Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point) - Excellent time management skills; Able to organize and work independently - Bilingual is a plus Skills: maybe we could list computer proficiency, time management, etc. But that duplicates Qualifications. Could instead put Skills as "Strong supervisory background, customer service experience, computer proficiency (Microsoft Office), time management, bilingual". But we already have those in Qualifications. To avoid duplication, maybe we omit Skills section and keep only Requirements and Qualifications. But we need to decide if we should include Skills. The instruction: prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section called "Requirements" (or "Qualifications") and omit the other. But we have to use headings exactly as allowed? Not required to use all; we can omit sections. So we could have About the role, Responsibilities, Requirements, Benefits, Pay, Schedule. That's six sections. Let's see if we have content for Schedule: Long working hours, sitting at computer 50%, walking/inspecting site 50%, must lift 10 pounds, work under pressure and time deadlines during peak periods. That's more about work environment and physical demands. Could be considered Schedule? Not exactly. But we could treat as Schedule (work schedule). However, the instruction says: never create Pay/Schedule/Benefits sections unless the posting actually states them. The posting does state long working hours and split time, which is about schedule. So we can include Schedule. Thus sections: - About the role (Key Purpose) - Responsibilities (Success Criteria, Key Areas of Collaboration and Influence, Key Accountabilities, Physical Demands & Work Environment, HSEQ Compliance) - Requirements (Education + experience) - Qualifications (Knowledge, supervisory background, computer proficiency, time management, bilingual) - Benefits (medical, dental, life, disability, leave program) - Pay (salary range) - Schedule (long hours, 50/50 split, lift 10 lbs, work under pressure) We need to ensure we don't repeat content. Let's extract each. About the role: "This Assistant Facility Manager is responsible for managing the operations, maintenance, and vendor management standards of a contract to assure that they are met in a cost effective, safe, and efficient manner. This person works in cooperation with the Regional Key Account Manager and/or Facility Manager, subcontractors, and ISS team to ensure account obligations are met in accordance with approved operating guidelines and budget. The Assistant Facility Manager will be required to make decisions in the absence of the Facility Manager and will be the contact for the Manager at the account to address operational issues." That's the Key Purpose paragraph. Responsibilities: Need to compile bullet points from Success Criteria, Key Areas of Collaboration and Influence, Key Accountabilities, Physical Demands & Work Environment, HSEQ Compliance. Success Criteria list: - Ensures that account facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved customer’s requirements to fulfill contractual obligations - Communicates operating philosophy, objectives, and expectations in a continuing effort to build the site team - Work with Facility Manager to maintain the operations budget for the Office Service, Custodial and Facility Maintenance operations - Ensure facility statutory and regulatory compliance on the site - Conducts activities using sound business practices to optimize expenditures and profitability - Maintains open lines of communication with customer, alliance partners, and operations managers - Identifies, tests, and implements “leading edge” technology in support of building operations - Complies with all company policies and procedures and adheres to company standards Key Areas of Collaboration and Influence: list of areas (maybe not duties). It says: "Communicate effectively with colleagues within the Business Unit and across the company so that information is disseminated effectively and participate in project groups and meetings as required Account Organization Risk Management and Compliance Customer Organization Local Excellence Functions External Partners and Suppliers Account dedicated People & Culture, HSE, and Finance Promote the IFS model within the ISS community Transfer best practice Use the account to promote and further develop ISS Ideal Candidate" That seems like areas of collaboration, not specific duties. Could be considered responsibilities: "Communicate effectively with colleagues..., participate in project groups and meetings as required", etc. We'll turn into bullet points. Key Accountabilities: - Ensure delivery on contract promises - Identify and leverage opportunities for improvement and best practice across the account working from the global/local concept toolbox - Responsibility for innovation at account including deploying own resources in relevant Corporate Garage activities - PMO responsibility ensuring delivery on time, budget and quality of prioritized projects and programs on the account - Collaborate with internal/external stakeholders to identify and roll-out project support - Engage in a wide network of Account Excellence Managers to ensure steady flow of best practice sharing - Conducts periodic internal review to ensure that compliance procedures are followed - Increase customer loyalty and satisfaction through service excellence Physical Demands & Work Environment: - Long working hours - Sitting at a computer for 50% of the time - Walking/Inspecting the site 50% of the time - Must be able to lift a minimum of 10 pounds - Must be able to work under pressure and time deadlines during peak periods HSEQ Compliance: - All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns. We could keep as a paragraph. Now Requirements: - Bachelor’s degree in electrical, mechanical, or business or equivalent experience preferred - 5+ years of facility management, building operations, supervisory experience in management, budgeting, vendor management, operations and maintenance required Qualifications: - May require knowledge of mechanical, electrical, uninterrupted power supply (UPS) or Direct Digital Control (DDC) systems - Strong supervisory background desired, along with good customer service experience - Strong computer proficiency skills with emphasis on knowledge of Microsoft products (Excel, Word, Project, Power Point) - Excellent time management skills; Able to organize and work independently - Bilingual is a plus Benefits: - ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. Pay: - The annual salary range for this position is $48546 per year-$52784 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above. Schedule: - Long working hours - Sitting at a computer for 50% of the time - Walking/Inspecting the site 50% of the time - Must be able to lift a minimum of 10 pounds - Must be able to work under pressure and time deadlines during peak periods Note: Physical Demands & Work Environment content duplicated in Schedule; we might move those to Schedule and not repeat in Responsibilities. But we already used them in Responsibilities? We didn't include them there; we listed them under Physical Demands & Work Environment but we could move them to Schedule and not duplicate. Let's decide: Responsibilities should not include physical demands; we can keep them only in Schedule. So Responsibilities will exclude

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