Assistant Operations Manager

About the role

The Assistant Operations Manager is responsible for assisting the Operations Manager in the day-to-day operations of the dental office. The AOM will ensure that capable, trained, self-motivated team members and doctors, who understand and uphold the Company's shared purpose and vision, as demonstrated by their actions, serve the office.

Responsibilities

• Directs and supervises employees engaged in office operations
• Builds relationships of trust and advocates the needs for the doctor(s), staff and the Company
• Plans and prepares work schedules and assigns employees to specific job duties
• Provides performance management with direction of the Operations Manager
• Assists in developing and maintaining new policies and procedures for the office
• Prepares and reviews operational reports and schedules to ensure accuracy and efficiency
• Recommends cost saving methods to improve efficiency of the office
• Provides sales and marketing support by conducting events to present information and education on specialty services to customers and community
• Supports the Operations Manager to identify and resolve concerns regarding services to customers
• Participates in office work with team members to facilitate productivity and customer service to overcome difficult aspects
• Ensures compliance with applicable government laws, rules, regulations, and Company policies and procedures
• Travels between multiple offices as needed
• Performs additional duties as assigned

Requirements

• Bachelor's degree is preferred, but not required
• Minimum of 1 year of experience in a dental or related field

Skills

• Effective communication and interaction with all levels of employees and customers
• Establish and maintain working relationship with all levels of colleagues
• Leadership capabilities
• Analytical skills
• Basic understanding of financial statements and key metrics surrounding the dental field

Benefits

• Paid Time Off
• Paid Holidays
• Medical, Dental and Vision benefits
• Health Savings Account, Flex Spending
• 401K
• Short and Long Term Disability Insurance
• Life Insurance
• Opportunities for Community Giving Back