Assistant Operations Manager

Responsibilities

• Oversee and manage a team and aid in the inventory, packout, cleaning, vaulting, wrapping, staging, and packback of contents as part of the cleaning and restoration process
• Communicate with insureds as needed while on job sites
• Able to manage a job from start to finish, including communication with the insured and adjuster, leading a team in the field, coordination with subcontractors, assisting with project related staffing decisions
• Ensure all operations procedures and protocols are followed by their team while on active jobs, in the warehouse, or while traveling to or from work or job locations
• Maintain equipment used in daily tasks
• Drive vehicles, including the company’s 16 foot box truck
• Drive forklift to move contents within our warehouse
• Aid in the training of new employees
• Maintain an organized and clean warehouse
• Perform daily checks on company vehicles and forklift maintenance
• Apply corporate values

Qualifications

• 5+ years of experience in restoration, preferably within the contents restoration industry
• Bilingual Speakers (English & Spanish) strongly preferred
• IICRC Certifications Preferred
• Eligible to operate a motor vehicle per Blue Kangaroo’s Motor Vehicle policy
• iCat Inventory Software Experience Preferred
• Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
• Must be authorized to work in the United States

Physical Requirements

• The employee must regularly lift and/or move between 25-75 pounds.
• While performing the duties of this job, the employee is regularly required to stand, walk, bend, sit, see, use hands and fingers to type on keyboard and handle material, reach with hands and arms, and talk and hear.
• The worker is regularly subject to inside and outside environmental conditions.
• The worker is occasionally subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is occasionally subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.
• The worker is occasionally subject to one or more hazards including moving vehicles, heavy objects overhead and exposure to chemicals.
• The worker is occasionally required to wear a respirator.