Assistant Office Manager - Lincoln City

About the role

Assist the Office Manager in daily tasks and assignments. Answer phones and enter data efficiently while delivering high‑quality customer service at all times. The role is within the Admin/Office department, reporting to the Vice President with direct supervision from the LC Office Manager. Position is nonexempt (hourly). The incumbent is expected to embody the company’s core values: Safety Oriented, Quality Work, Hospitality, Honesty/Integrity, Growth Focused.

Responsibilities

• Provide customer service at all times
• Answer phones, handle podium and Google requests, etc.
• Create contacts and jobs in JobNimbus/Acumatica
• Set estimator appointments
• Issue Dispatch Authorization Forms
• Create Work Orders when needed
• Order Materials when needed
• Assist with scheduling with Superintendent
• Assist with scheduling with Clients
• Assist with coordinating with Suppliers
• Generate Labor Agreements when needed
• Help with in‑person applications
• Take payments
• Maintain a clean and welcoming branch environment
• Ensure your role within the Pfeifer experience
• Manage jobs from appointment set to “in Progress” when needed

The duties of the Assistant Office Manager position may be reasonably modified occasionally at Pfeifer Roofing, Inc’s discretion.

Skills

• Fast learner
• Clear and effective communication (verbal, nonverbal, written, auditory)
• Technologically sound using computer, tablet, phone, and all company platforms
• Strong organizational skills and ability to multi‑task
• Prior manager role experience
• Willingness to learn and become a professional in roofing and estimating
• Ability to work independently and as a team
• Gets it, wants it, and has capacity to do it

Qualifications

• Previous assistant experience (essential)
• Customer service experience (essential)
• Fluent in all English communication skills; verbal and visual (essential)
• Knows construction basics (essential)
• Ability to use/learn Pfeifer business technologies (essential)
• Bilingual English/Spanish (preferred)

Benefits

• 401k Company Match
• Roth Company Match
• Health & Dental Insurance
• Life Insurance
• Provide Equipment
• Consistent Work Through Year
• Opportunity to Grow Within the Company
• Training
• PTO Packages