Assistant Office Coordinator (PT/OT)

Essential Duties and Responsibilities

• Able to multitask and work in a fast-paced environment
• Scheduling and registration of patients
• Collections copayments, self-pay and DME payments
• Serves as the liaison between insurance companies, patients, clinical staff and billing
• Maintains patient confidentiality with regard to medical records per company policies and procedures and assures compliance with all HIPAA guidelines
• Communicates well in a professional setting
• Supports the Office Coordinator in sharing daily function responsibilities, communicating any questions, changes or updates
• Obtains pre-approval and schedules Function Capacity Evaluations and verifies insurance
• Responds to patient inquiries and needs in a polite and timely manner
• Effectively uses and maintains office equipment
• Performs administrative duties/special projects as assigned

Qualifications

• Minimum of a high school diploma or GED required
• Strong background in providing excellent customer service skills
• Proficient with Microsoft Office and Outlook
• Knowledge of healthcare insurance benefits and coverage preferred
• Prior medical experience, preferably in Physical Therapy clinic
• Work well in a team atmosphere and have a strong sense of leadership skills
• Enjoy interacting with people

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off and Paid Holidays
• Company-paid life and long-term disability insurance
• Voluntary life, AD&D, and short-term disability insurance
• Critical Illness and Accident Insurance
• 401(k) Savings Plan
• 401(k) Employer Contribution
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program (EAP)
• Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA)
• HSA Employer Contribution (when enrolled in a HDHP)
• Tuition Reimbursement
• Eligible for quarterly bonuses

Pay

Pay Range: $18 - $19 per hour