Assistant Nurse Manager, PACU

Primary Responsibilities

• Assumes delegated operational accountability for clinical performance, staffing, quality outcomes, patient experience, and team engagement in partnership with the Nurse Manager.
• Engages in the delivery of high-quality, patient- and family-centered care.
• Participates in rounding, provides real-time feedback and service recovery, monitors safety and quality metrics, and communicates performance outcomes to team members and providers to drive continuous improvement.
• Escalates quality, safety and experience concerns as needed and resolves issues as able.
• Accountable for unit-level performance metrics including quality indicators, safety outcomes, patient experience, workforce engagement, productivity, and throughput.
• Collaborates with providers, interdisciplinary partners, and unit team members to set goals and improve patient care in conjunction with the leader.
• Utilizes engagement data, turnover trends, and retention metrics to proactively address workforce challenges and develop unit-based improvement strategies.
• Controls onboarding, orientation, and competency validation for new and existing team members, ensuring readiness and professional growth.
• Develops emerging leaders through mentoring, coaching, and structured succession planning.
• Enforces regulatory standards and supports ongoing compliance efforts.
• Collaborates with leadership and team members to implement and sustain processes that promote survey readiness and adherence to accreditation and regulatory requirements.
• Maintains individual clinical competency to support direct patient care when needed and role-model best practices.
• Translates organizational goals and values into unit-level strategies, aligning team efforts with the organization’s mission and vision.
• Implements principles of a High Reliability Organization and performance improvement strategies, using data to guide change, mentor team members, and improve outcomes.
• Demonstrates and models High Reliability behaviors including: Preoccupation with failure, Deference to expertise, Sensitivity to operations, Reluctance to simplify, Commitment to resilience.
• Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
• Takes action to correct observed risks to patient and team member safety.
• Reports adverse events and near misses to appropriate management authority.
• Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
• Escalates safety concerns expediently when necessary and shares learning from safety concerns and events.

Education & Experience

• Required: Bachelor of Science in Nursing required. If bachelor’s degree is not in nursing, graduate degree must be in nursing. Licensure as a Registered Nurse in the State of Maryland or eligibility for licensure due to compact state agreements outlined through the Maryland Board of Nursing. Three (3) years of previous clinical experience required. Advanced certification (e.g., NE-BC, CEN, PCCN, etc.) required. Incumbents must obtain advanced certification within three (3) years of assuming the position.
• Preferred: Master’s degree.