Assistant Mortgage Loan Consultant (OnSite)

Responsibilities

• Solicits quality loan applicants through various methods and media.
• Affords assistance in gathering information related to residential real estate applications.
• Schedules appointments on behalf of the Mortgage Loan Consultant, or with the AMLC, as needed.
• Shares information about the institution's loan programs, underwriting guidelines, and applicable government regulations.
• Prepares and maintains applications and manages application documents.
• Prepares Loan Estimates in accordance with regulatory guidelines and bank policy.
• Answers incoming inquiries and fulfills those inquiries, or consults with the Mortgage Loan Consultant if necessary.
• Maintains and fosters relationships with realtors, attorneys, appraisers, applicants, and Mortgage Processing personnel.
• Attends loan closings on behalf of the Mortgage Loan Consultant.
• Processes final documentation and loan tickets to initiate the booking process.
• Participates in community outreach programs to ensure the bank remains a partner to groups of low to moderate income (LMI) and those in a protected class.
• Ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements.
• Performs other related duties as assigned or directed.
• Maintains proficiency in, and demonstrates ongoing compliance with, all laws and regulations applicable to this position, ensures ongoing adherence to policies, procedures, and internal controls, and meets all training requirements in a timely manner.

Qualifications

• An Associates degree or equivalent is preferred.
• This position requires National Mortgage Licensing System ("NMLS") registration under the terms of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act).