Assistant Property Manager ( CRE )

About the role

The Assistant Property Manager is responsible for assisting in all areas defined as a part of the Sr. Assistant Property Manager job description, as well as performing property administrator job duties if there is no property administrator role on the team. The Assistant Property Manager will ensure a high level of professionalism and foster positive relationships with tenants and clients.

Responsibilities

• Provide full administrative support, including phone support, typing, reports, filing and distribution of correspondence.
• Cook for office supplies in absence of a property administrator.
• Absorb lease administration activities, including abstracting leases and keeping our database current.
• Ensure all property files are prepared and maintained in an orderly and logical manner, including leases and contracts.
• Prepare and coordinate bid proposals and service contracts.
• Obtain aging report for management and follow up on all delinquencies, utilizing C&W or client-directed policies.
• Cook for invoices are processed in accounting with appropriate back-up and according to established procedures.
• Cook for tenant move ins and move outs, including furniture delivery and pick up.
• Oversee maintenance of work order and purchase order systems.
• Lead the creation and maintenance of a comprehensive Tenant Service Package, including tenant handbooks, tenant anniversaries, holiday gifts, park events, quarterly newsletters, and training meetings or programs for tenants.
• Ensure tenant information within data base is current and up to date.
• Update and maintain office procedures in the property Operation’s Procedure Manual under direction of manager.
• Oversee the processing of management and maintenance staff hours, expense reports, check requests for review and approval.
• Absorb above standard tenant bill-backs for electrical usage, after hours HVAC, and other similar charges are processed in a timely manner.
• Absorb assist supervisor with aspects of annual budgets preparation and monthly financial reports, as well as preparation of bank deposits if processed at on site management office.
• Lead regular inspections of properties with janitorial and landscape providers and any other service provider as directed by the manager.
• Participate in performance oversight of all service contractors who perform contract services.

Key Competencies

• Customer Service Focus
• Organization skills
• Time Management skills
• Communication Proficiency (oral and written)
• Initiative
• Multi-Tasking
• Sense of Urgency

Education and Experience

• High school diploma/GED equivalent; Bachelor’s Degree preferred
• At least 1 year of real estate property management or related experience

Additional Eligibility Qualifications

• Proficiency in Microsoft Office Suite
• Demonstrates initiative and reflects a sense of urgency in daily duties by meeting or improving upon deadlines

Physical Demands

• Regularly required to stand and walk for extended or continuous periods of time.
• May be required to travel outside between buildings in varying outdoor weather conditions.
• Remain in a stationary position (sit or stand) for 85% of the time.
• Operate office machinery.

Other Duties

• Opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.
• Competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

Compensation

$38.82 - $45.67/hr

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between buildings in varying outdoor weather conditions.