Assistant Managing Partner

About the role

As an Assistant Managing Partner, you will play a key role in leading Back of the House (BOH) and Front of House (FOH) operations and ensuring a consistently exceptional guest experience. This includes high standards of food quality, safety, cleanliness, hospitality, and community engagement, while maintaining alignment with our Torchy's mission and values. You are a results-oriented leader who thrives in a fast-paced environment and takes pride in developing team members to achieve excellence.

Responsibilities

• Kitchen Operations: Manage all BOH operations, including food preparation, inventory, and equipment maintenance, ensuring a safe and impressively clean kitchen environment.
• Food Quality: Ensure that all menu items meet our high standards, with a commitment to scratch-made food and attention to detail.
• Guest Experience: Champion hospitality by ensuring guest needs are consistently met and expectations are exceeded, creating a welcoming and memorable experience.
• Local Store Marketing: Support and execute local store marketing initiatives to build community connections and drive guest traffic.
• Team Management: Hire, train, and schedule team members to maintain proper staffing levels and meet operational needs across both BOH and FOH.
• People Development: Mentor and develop team members, fostering a culture of growth and accountability while identifying and cultivating future leaders.
• Financial Accountability: Manage food costs, labor, and overall operational efficiency through effective planning, scheduling, and inventory management.
• Recipe Adherence: Ensure that all recipes are followed precisely, with correct portioning, prep weights, and production tracking.
• Compliance Management: Ensure adherence to all health, safety, and regulatory requirements, fostering a culture of accountability.
• Shift Excellence: Lead shifts with a focus on food quality, speed, hospitality, and safety, ensuring operations run smoothly and efficiently.
• Continuous Improvement: Evaluate Mystery Shop and Damn Good Restaurant Assessment results, implementing action plans for improved guest experience and operations.
• Training & Development: Work with team members to ensure they are properly trained, certified, and consistently developing their skills.
• Flexibility: Perform other duties as assigned.

Qualifications

• 3+ years of restaurant management experience in a fast-paced environment, including both kitchen and guest-facing operations.
• Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
• Comprehensive knowledge of food safety and restaurant operations best practices.
• Required state alcohol-server and Manager ServSafe certifications.
• Proficiency in managing budgets, schedules, and inventory.
• Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.
• Bilingual English/Spanish, a plus.

Leadership competencies

• Leadership: Inspire and motivate others by modeling Torchy's values and leading by example in all aspects of your work.
• Adaptability: Remain flexible and effective in managing changing priorities and unforeseen challenges, maintaining composure under pressure.
• Communication: Foster open, honest, and productive communication with team members at all levels, ensuring clarity and alignment.
• Problem-Solving: Approach problems with resourcefulness and creativity, finding practical solutions that drive results.
• Collaboration: Work seamlessly with others to achieve shared goals, building trust and strong partnerships across teams.

Pay & benefits

• $50K - $55K, based on candidate experience
• Quarterly based Bonus eligibility
• Access to all benefits including medical, dental, and vision plus 401(k)
• Paid Time Off (PTO)
• Damn Good food discount card for you AND your spouse
• Incredible growth opportunities