Assistant Managing Partner
Torchy's Tacos · Lubbock, TX · 5 days ago
Business DevelopmentFull-time
About the role
As an Assistant Managing Partner, you will play a key role in leading Back of the House (BOH) and Front of the House (FOH) operations and ensuring a consistently exceptional guest experience. This includes high standards of food quality, safety, cleanliness, hospitality, and community engagement, while maintaining alignment with Torchy’s mission and values. You are a results-oriented leader who thrives in a fast-paced environment and takes pride in developing team members to achieve excellence.
Responsibilities
- Manage all BOH operations, including food preparation, inventory, and equipment maintenance, ensuring a safe and impressively clean kitchen environment.
- Ensure that all menu items meet high standards, with a commitment to scratch-made food and attention to detail.
- Champion hospitality by ensuring guest needs are consistently met and expectations are exceeded, creating a welcoming and memorable experience.
- Support and execute local store marketing initiatives to build community connections and drive guest traffic.
- Hire, train, and schedule team members to maintain proper staffing levels and meet operational needs across both BOH and FOH.
- Mentor and develop team members, fostering a culture of growth and accountability while identifying and cultivating future leaders.
- Manage food costs, labor, and overall operational efficiency through effective planning, scheduling, and inventory management.
- Ensure that all recipes are followed precisely, with correct portioning, prep weights, and production tracking.
- Ensure adherence to all health, safety, and regulatory requirements, fostering a culture of accountability.
- Lead shifts with a focus on food quality, speed, hospitality, and safety, ensuring operations run smoothly and efficiently.
- Evaluate Mystery Shop and Damn Good Restaurant Assessment results, implementing action plans for improved guest experience and operations.
- Work with team members to ensure they are properly trained, certified, and consistently developing their skills.
- Perform other duties as assigned.
Skills
- Leadership: Inspire and motivate others by modeling Torchy’s values and leading by example in all aspects of your work.
- Adaptability: Remain flexible and effective in managing changing priorities and unforeseen challenges, maintaining composure under pressure.
- Communication: Foster open, honest, and productive communication with team members at all levels, ensuring clarity and alignment.
- Problem-Solving: Approach problems with resourcefulness and creativity, finding practical solutions that drive results.
- Collaboration: Work seamlessly with others to achieve shared goals, building trust and strong partnerships across teams.
Requirements
- 3+ years of restaurant management experience in a fast-paced environment, including both kitchen and guest-facing operations.
- Proven ability to lead and develop diverse teams while maintaining high operational and hospitality standards.
- Comprehensive knowledge of food safety and restaurant operations best practices.
- Required state alcohol-server and Manager ServSafe certifications.
- Proficiency in managing budgets, schedules, and inventory.
- Ability to lift, push, pull, or carry objects up to 40 pounds and to stand or walk for extended periods.
Qualifications
- Bilingual English/Spanish (a plus).
Benefits
- Access to medical, dental, and vision benefits.
- 401(k) retirement plan.
- Paid Time Off (PTO).
- Damn Good food discount card for you and your spouse.
- Quarterly bonus eligibility.
- Incredible growth opportunities.
Pay
Pay range based on candidate experience.