Assistant Manager – Vehicle Maintenance

About the Role

As an Assistant Manager of Vehicle Maintenance, you will have responsibility and authority for decision-making and control of daily operations in assigned areas of the Vehicle Maintenance Division. You will also collaborate with peer Vehicle Maintenance Assistant Managers to ensure adequate team support across the division.

Responsibilities

• Supervise activities in repair, preventative maintenance, component rebuild, and body repair functions.
• Monitor procedures and documentation to ensure repairs are safe and effective.
• Oversee 24/7 facility operations and implement corrective action; recommend policy and procedure modifications as necessary.
• Develop performance and training requirements for leads and employees.
• Monitor and analyze individual and division performance.
• Evaluate needs and procure tools, equipment, supplies, and training for shop operations.
• Identify trends and address areas of need while maintaining compliance with State and Federal regulations.
• Monitor vendor performance to ensure contractual requirements are met.
• Coordinate and negotiate with vendors, suppliers, and contractors to resolve issues with warranty repairs, equipment performance, purchases, and supplies.
• Conduct monthly one-on-ones with Leads.
• Develop work schedules and overtime assignments to meet operational requirements.
• Hire, supervise, coach, discipline, and terminate employees as necessary.
• Resolve grievances at the first step, if possible; research and provide documentation for grievance responses.
• Recommend grievance solutions to Managers and Directors; may appear at hearings and arbitration as required.
• Assist in the development of the division’s budget and practices; monitor and authorize expenditures.
• Implement and reinforce division policies and procedures.
• Analyze changes in fleet size and facility requirements and advise the Manager and Director on changes.
• Coordinate with various departments to support agency initiatives.
• Perform other work of a similar nature or level.

Requirements

• Minimum of 3 years of increasingly responsible fleet maintenance experience, including diagnostics and repairs.
• Minimum of 3 years of general supervisory, lead, or management experience.
• Must possess a valid Washington State driver's license by the date of hire and have a safe driving record.
• An equivalent combination of education and experience to successfully perform the job duties is also accepted.

Knowledge

• Preventative maintenance processes.
• Vehicle and equipment diagnosis and repair techniques.
• State and federal regulations regarding health and safety in equipment maintenance (hazardous materials, lock-out/tag-out, respiratory protection, etc.).
• Supervision and team management.
• Performance management and review.
• Budgeting and cost-benefit analysis.
• Labor relations and contract administration.

Skills

• Fostering an inclusive workplace by upholding Community Transit’s core values in support of the organization’s vision and mission.
• Inspiring team commitment, pride, and trust while promoting cooperation and motivating members to achieve shared goals.
• Demonstrating courtesy, sensitivity, and respect in all interactions.
• Vehicle repair.
• Effective written and oral communication that is timely, relevant, concise, and clearly outlines necessary actions.
• Asking questions and actively listening to ensure mutual understanding of information and goals.
• Critical thinking to identify strengths and weaknesses and develop alternative solutions, conclusions, or approaches to problems.
• Leading teams and delegating responsibility.
• Facilitating diverse groups of internal and external stakeholders to develop and attain mutual understanding.
• Using emotional intelligence to navigate complex and challenging group dynamics.
• Exercising good judgment and maintaining a high standard of professional ethics.
• Managing multiple tasks simultaneously and effectively while adjusting to changing priorities.
• Attention to detail.
• Budget management.
• Professional experience with PC-based software such as MS Office, email, and scheduling applications.

Preferred Skills and Knowledge

• Familiarity with Community Transit policies, procedures, practices, and systems specific to agency vehicles.
• Experience purchasing parts and maintaining inventory control.
• Process improvements related to the safety, efficiency, or effectiveness of service operations.
• Experience using Fleet Management Information Systems (FMIS).
• Experience creating operating and maintenance reports.
• Experience developing, interpreting, and implementing policies and procedures.
• Knowledge of workplace investigation, interviewing witnesses, and documentation procedures.

Working Conditions

• Hybrid telework may be available at management discretion.
• Work is performed in an office environment and requires the use of office equipment and technology.
• Required to move throughout and between different office buildings and may need to complete tasks in noisy environments.
• May be required to lift and carry materials up to 10 pounds occasionally.

Benefits

• Medical, dental, vision, basic life, and disability insurance for employees and their families.
• Participation in the Public Employees Retirement System (PERS).
• Option to enroll in the agency’s deferred compensation plan.
• WA Paid Sick Leave.
• 24 days of Paid Time Off (192 hours) in the first year.
• Ten (10) paid holidays throughout the calendar year.