Assistant Manager - Treasury and Cash Operations, Maison Madison

About the role

The Assistant Manager of Treasury & Cash Operations supports cash office operations, including Selling & Service Assistants, remote sales, and store-to-store transfers. They ensure strong internal controls, audit readiness, and accurate transaction management, while maintaining system integrity and resolving discrepancies.

Responsibilities

• Support the execution of audit compliance, transaction accuracy, and integrity of MSC and related systems
• Align cash management processes with company policies
• Reinforce segregation of duties and dual control procedures to help minimize operational risk
• Maintain alignment with enterprise treasury and internal control standards
• Monitor and follow up on all outstanding aged deposits, open client inquiries, and sourcing product requests
• Support delivery of training on cash handling, POS operations, and treasury policies to improve team accuracy and compliance
• Partner with Treasury and Internal Control teams as needed to support compliance and policy alignment
• Collaborate with Cash Office Manager and Selling teams to resolve POS-related questions and issues
• Assist with oversight of cash handling, accounting activities, and boutique operational requirements
• Help ensure adherence to cash transaction procedures across all staff and management
• Aid in training efforts for SSAs and Sales teams to ensure accurate transaction processing
• Communicate updates on POS and Cash Office procedures to store team members
• Maintain ongoing communication with Store Management and Operations leadership
• Support execution of equipment audits and system checks (e.g., PED audits, backup terminal testing)
• Assist with cash audits, discrepancy follow-ups, and daily media reviews, escalating issues when appropriate
• Support My Store Control system compliance
• Contribute to performance review preparation
• Support remote sales and chargeback documentation in partnership with Corporate Accounting
• Assist with other operational duties as needed

Qualifications

• 3+ years of retail and cash management experience in a similar role; prior experience in a luxury environment preferred
• Strong leadership, communication, and planning skills
• Even-tempered with ability to continuously multi-task
• Organized with a deep understanding of inventory management
• Flexible with schedule changes to accommodate needs of the business
• Ability to lift between 0-25 lbs. without assistance
• Excellent problem-solving and communication abilities
• Proficiency in retail systems, reporting tools and MS Office (experience with SAP Retail is a plus)
• Strong management soft skills
• Commitment to operational excellence and client-first mentality
• Ability to manage multiple priorities in a fast-paced, luxury retail environment
• Acute interpersonal skills and a collaborative management style

Skills

• Proficiency in retail systems, reporting tools and MS Office
• Experience with SAP Retail is a plus

Benefits

• Commission and bonus incentives based on sales performance
• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)
• Paid Parental Leave and Transition Time
• 401(k) and Roth Retirement Plan with company matching and profit sharing
• Voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)
• Product discount and EAP resources
• Access to Calm App, Health Advocate, Family Building Support, and more!

Pay

$66,560 - $77,653

Schedule

Full-time