Assistant Manager - Store

Job Summary

TravelCenters of America offers a convenient, one‑stop shopping experience to customers, featuring name‑brand products, Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, and clothing and gifts. The Store Assistant General Manager assists the General Manager with operations and marketing functions of the Travel Store/Convenience Store, including staffing, training and development, general supervision of staff, and improving profitability. The Assistant General Manager ensures every traveler returns to the road better than they came.

Responsibilities

• Lead and inspire the team to meet and exceed company performance standards, fostering fast, friendly customer service, strong product knowledge, and an upbeat atmosphere.
• Develop a trusting environment that encourages feedback from team members and guests; coach and performance‑manage staff according to company policy.
• Recruit, hire, train, and retain high‑quality team members, creating a culture of respect and recognition.
• Help achieve financial objectives through effective management of people, product, service, and facility processes, focusing on revenue and profit components.
• Adhere to safety standards and operational guidelines.
• Follow company guidelines on vendor relationships.
• Assume duties of any hourly associate position as necessary.

Requirements

• High School Diploma (or GED) required.
• Supervisory experience preferred in convenience store, truck service, travel center, or a related industry.
• Ability to work flexible hours, including nights, weekends, and some holidays.
• Strong verbal and written communication skills.

Skills

• Leadership ability to motivate, train, and develop team members.
• Proficiency in Microsoft Office.
• Operational understanding of POS software.

Benefits

• Competitive wages and annual bonus opportunity.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacation and holidays.
• Tuition reimbursement.
• On‑site meal discount.
• Discounts on technology, travel, food, and fuel.
• Opportunity for growth and advancement.
• Relocation assistance (relocation not required).

Pay

Pay Range: $17.48 – $19.23 per hour. The range reflects potential pay based on responsibilities, experience, and skills.

Schedule

Flexible hours, including nights, weekends, and some holidays.

Physical Demands

• Regularly required to talk and hear.
• Occasionally required to lift up to 50 lb and/or move heavy objects.
• Frequent standing, walking, kneeling, stooping, bending, crouching, crawling, climbing, and repetitive leg use.
• Vision requirements: close, distance, color, peripheral, depth perception, and ability to adjust focus.

Work Environment

• Exposure to outdoor elements in all seasons.
• Occasional exposure to fumes, particles, moving mechanical parts, and vibration.
• Noise level can be loud at times.
• Potential exposure to dirt, dust, grime, grease, oil, gas, and high‑concentration cleaning solutions.