Assistant Manager: Ski & Ride School - Hourly

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

Benefits

• Free ski/snowboard passes for employees
• Employee discounted lift tickets for friends and family
• Free ski and snowboard lessons
• 40% retail discounts
• Discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development (Epic Service)
• Referral Program

About the Role

The Assistant Manager of Ski and Ride School is a key operational leader responsible for supporting the daily execution and quality of ski and snowboard programming. This role includes oversight of scheduling, staffing, inventory management, and guest experience. The Assistant Manager reports to and works closely with the Ski and Ride School Managers and other leadership to ensure smooth operations, accurate labor management, and high-quality lesson delivery.

Responsibilities

• Oversee daily operations of assigned programming, ensuring lesson quality and guest satisfaction
• Manage scheduling and staffing to meet business demand and financial goals
• Supervise support staff and team leads in lesson support, check-in, and check-out processes
• Maintain and improve indoor and outdoor facilities including base areas and learning zones
• Collaborate with Product Sales & Services to ensure appropriate instructor assignments
• Provide coaching and development for instructors and support staff
• Resolve guest concerns and contribute to continuous improvement
• Uphold safety standards and company policies
• Stay current in the industry and participate in PSIA/AASI events
• Other duties as assigned

Requirements

• Strong communication, leadership skills, and conflict resolution skills
• Proficiency with Microsoft Office suite and RPOS
• Minimum of two years working full-time at a ski resort
• Leadership development and team collaboration
• Ability to work in inclement weather and flexible schedules including weekends and holidays

Preferred Qualifications

• PSIA/AASI Level 1 or higher certification
• Children Specialist or Adaptive certifications
• College degree in education or related field
• Experience supervising in a ski and ride school setting
• 1 year of inventory or scheduling management experience

Pay

The expected pay range for this position is $27.00 - $32.14 per hour. Individual compensation decisions are based on a variety of factors.

Schedule

• Winter Seasonal 2026/2027
• Full-time hours available

This role requires a background check clearance by the State of Pennsylvania before employment begins. Minimum age requirement: 18 years. Housing is not provided.