Assistant Manager/Shift Lead

About the role

We are seeking a dedicated individual to join our team as a Shift Lead, also known as Assistant Manager. This role supports the Operating Partner and General Manager in daily operations, team leadership, and sales performance.

Responsibilities

• Support the Operating Partner and General Manager in daily operations
• Lead and motivate team members
• Manage sales performance, focusing on monthly wash memberships
• Engage customers and educate them on the value of our membership program
• Close sales confidently
• Ensure a safe, clean, and friendly experience for every guest
• Work in a fast-paced, high-volume environment
• Follow company systems and maintain a clean appearance
• Operate electronic devices and lift up to 25 pounds
• Have a basic understanding of mechanical systems
• Lead by example and solve problems

Qualifications

• High school diploma or equivalent
• Experience in supervisory roles such as shift lead, team lead, or crew trainer
• Experience in customer service, operations, or team-based roles