Assistant Manager - MFM

Join us as we grow together personally and professionally! Four generations of family management continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store, or restaurant—we are a family! We improve the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting the communities we serve.

About the role

We are seeking a motivated and experienced Assistant Store Manager to support the operations of our retail store. As an Assistant Store Manager, you will work closely with the Store Manager to ensure smooth store functioning, drive sales, provide excellent customer service, and lead the store team. You will assist in managing all aspects of store operations, including inventory management, employee supervision, and maintaining high standards of visual appeal and cleanliness.

Responsibilities

• Support the Store Manager in driving sales growth, achieving revenue targets, and maximizing profitability.
• Assist in providing guidance and coaching to the store team, fostering a positive and productive work environment.
• Collaborate with the Store Manager to recruit, hire, train, and develop a high-performing store team, ensuring adherence to company policies and procedures.
• Assist in implementing strategies to enhance customer service, build customer loyalty, and create a welcoming shopping environment.
• Help maintain accurate inventory records, oversee inventory management processes, and assist in placing orders to meet customer demand.
• Support visual merchandising efforts, ensuring proper product placement, appealing displays, and compliance with visual standards.
• Assist in analyzing sales data, monitoring key performance indicators, and taking proactive measures to address sales trends and opportunities.
• Help control operational costs, including labor expenses, supplies, and other operational expenditures, to meet budgetary goals.
• Foster compliance with company policies, procedures, and safety regulations to ensure a safe and secure environment for employees and customers.
• Contribute to store cleanliness, organization, and adherence to visual standards.
• Assist in addressing customer concerns, resolving issues, and providing exceptional customer service.
• Stay informed about industry trends, competitive landscape, and consumer preferences to support business strategies and drive innovation.
• Collaborate with the Store Manager and other departments to execute marketing initiatives, promotions, and support overall business objectives.

Requirements

• Must have a people-first mentality; “Fast Friendly Service with a Smile.”
• High school diploma or equivalent. Some college coursework or a degree in Business Administration or a related field is a plus.
• Previous experience in a retail environment, preferably in a management or supervisory role.
• Strong leadership skills with the ability to work collaboratively and motivate a diverse team.
• Excellent interpersonal and communication skills to engage with customers, employees, and stakeholders.
• Customer-centric mindset with a focus on delivering exceptional service and creating positive shopping experiences.
• Understanding of retail operations, inventory management, and visual merchandising principles.
• Proficiency in using computer systems, point-of-sale (POS) software, and other retail-related tools.
• Knowledge of labor laws, regulations, and compliance requirements.
• Ability to multitask and effectively prioritize responsibilities in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays as required.

Benefits

• Family-first atmosphere
• Benefits to fit your needs
• Competitive total compensation plans
• Paid time off in your first year
• Team-first environment
• Paid gym memberships
• Monthly team-building exercises
• Everyday Pay if needed
• Flexible schedules for attending family events
• Professional training
• Advancement opportunities
• Leadership training

Physical Demands

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, verbally communicate, hear, and use hands to prepare orders or display product inventory.
• Regularly required to talk and hear.
• Frequently required to stand, walk, sit, and lift up to 30 lbs.
• May occasionally use material handling equipment to move items and be able to use a mop/bucket system to maintain floors.