Assistant Manager in Training
This is an hourly manager role in District 05 (Boise, ID). Assistant Manager in Training positions are temporary, as individuals in this role are expected to successfully transition into management or other positions within the company during the training period.
About the role
The Assistant Manager in Training (AIT) program is designed to equip you for the role of Assistant Manager. You’ll gain practical experience in all areas of store operations, including driving sales and profitability, coaching and developing your team, managing expenses, reducing losses, and overseeing merchandising and inventory control.
Responsibilities
- Provide exceptional service by being courteous and always greeting and thanking all customers.
- Follow, interpret, and enforce company policy and procedures with employees.
- Suggest possible purchases to the customer and promote store specials.
- Ensure proper sanitation and food handling/prep/storage/disposal procedures are followed.
- Maintain cleanliness of interior/exterior of building including islands and pumps.
- Minimize out of stock by restocking shelving, displays, and coolers as needed.
- Clean fast-food area, equipment, and stock as needed.
- Must be safety/security conscious, adhere to the guidelines in the Safety Manual, and report any accidents or incidents to the manager immediately.
- Investigate and gather all pertinent information regarding customer and employee incidents/accidents.
- Assist in training new employees.
- Manage food service and beverage programs to maximize sales and minimize loss.
- Report to work promptly, neatly groomed, and in uniform.
- Make safe drops per company policies.
- Prepare and make daily deposits on the weekend, and when covering for the manager.
- Assist in preparing weekly orders for products from suppliers.
- When needed, help fuel customer cars, check engine fluids, and wash customer windows (required in Oregon; as needed in other areas for handicapped customers).
- Respond to emergencies when the Store Manager is unavailable.
- When needed, operate register and other store equipment.
- Prepare cashier checkout and report accurately and according to policy.
- Additional duties as assigned.
Requirements
- A High School Diploma or GED.
- Open availability to meet the needs of a 24/7 operation, including nights, weekends, and holidays.
- Previous leadership experience, with a proven track record of supervising team members in a food service or retail environment.
- At least 3 months of customer service experience in a retail environment.
- A strong passion for providing exceptional customer service.
- Excellent communication skills and a friendly, can-do attitude.
- A valid Driver License and reliable transportation preferred.
- Must be of legal age to sell alcohol and tobacco.
- Demonstrated ability to foster teamwork and collaboration to get the job done.
- The ability to think quickly on your feet and react to change.
Physical Requirements
- Frequently required to stand, walk, bend, and twist; reach with hands and arms; climb or balance; stoop, kneel, or crouch; and talk and listen.
- Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 65 pounds.
- Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.
Pay
$18.00 an hour with $1.00 shift differential.
Schedule
Full-time opportunity including overnights. Overnight shift differential eligibility requires a minimum of 4 hours between 10:00pm and 7:00am.
Benefits
- Same Day Pay - Access your earnings when you need them.
- Fuel Discount - $.20 off per gallon (up to 100 gallons).
- Employee Discount - 15% off most merchandise.
- Profit Sharing Bonus – Paid twice a year.
- Opportunities for Advancement – We promote from within.
- Full-Time Benefits - Medical, dental, vision, and paid time off (PTO).
- 401(k) with Company Match + Performance-Based Raises.
- Tuition Reimbursement – Up to $5,250 per year and more.