Assistant Manager Food Service

Essential Duties and Responsibilities

• Works directly with Food/Beverage Manager to provide leadership, training and support for all food service team members and enhance guest experience through quality control of goods and services provided to guests.
• Must be able to fulfill all functions and duties of all Food and Beverage Department positions.
• Supervise food and beverage staff to ensure efficient daily operation.
• Schedule proper staffing for shifts based on the needs of the business while remaining at or below budget.
• Identify staffing levels daily and identify when to cut back or where to assign team members for the day.
• Conduct pre- and post-shift briefings with all Food and Beverage Department employees.
• Operate all kitchen and kiosk equipment safely and properly.
• Follow all park policies and procedures.
• Initiate and impose disciplinary action according to park policies and procedures.
• Conduct in-service and ongoing training of employees to ensure optimal guest satisfaction in quality, service, safety and efficiency, as well as establishing and maintaining guest service standards.
• Supervise guest experience to ensure excellent customer service is provided by the food and beverage staff.
• Ensure all park policies and procedures are followed by all employees.
• Aid customers with all questions regarding Hawaiian Waters Waterpark including facility layout and amenities.
• Maintain monthly and daily inventory and help with organizing and ordering.
• Other duties as assigned by Food and Beverage and Catering Manager.

Qualifications

• Must be at least 18 years of age or older.
• Experience in department or equivalent supervisory experience preferred.
• Demonstrate ability to work independently and is self-motivated and self-directed along with ability to solve problems.
• Communicate effectively with the public, customers and staff members.
• Be aware, attentive, and work well with others.
• Energy and enthusiasm for long days.
• Work in extreme conditions and take precautions, to include hydration, and sun-protection.
• Must have or be willing to obtain the Texas Alcoholic Beverage Commission Alcohol Seller/Server Certification.
• Must have or be willing to obtain a Food Handler's Permit.
• Able to stand or walk for long periods of time.
• Able to lift, carry, move, and/or position items weighing up to or in excess of 50 pounds, to include being able to lift and lower and carry 25 pounds above shoulder level.

Pay Range

$20 - $25 per hour

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